Windows 10: Minecraft Dungeons - lost progression.

Hello there,


I bought Minecraft Dungeon + 2 Dlc, for 1,5 week ago. I started up again, but when i log in my progres is lost.


Any fix?


Thanks anyway:


Line

:)

 

minecraft dungeon lost progress

so i started minecraft dungeons up after like 5h right and it's making me choose another character i lost everything i was level 100+

 

Minecraft dungeons

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to login to Minecraft Dungeons on your PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type winver
  in Windows search/Run command)
• Are you signing in with the same Microsoft Account, you used at the time of purchase?
• What is the complete error message are you receiving while login?

Meanwhile, we would suggest you to perform these steps and check if the issue persists.



Step 1: Reset the app.

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Minecraft app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.

Step 2: Fix problems with apps from Microsoft Store

We would suggest you to refer the steps as mentioned in this article:
Fix problems with apps from Microsoft Store



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Minecraft Dungeons reset to Level 1

Hi,

Yesterday i have installed and played Minecraft dungeons first time and leveled up to 20 and today when i logged in, it rest my progress to Level 1 and lost my charachters.

Is there any way i can recall my yesterday progress.

Thanks