Windows 10: Minecraft Dungeons Season Pass Refund

Hello!


I've been having a problem with refunding the game. Before making this message, I have been following the instructions to try to install the DLC into my Xbox account that has Minecraft Dungeons installed. It took me an hour to try to find it but I just couldn't, so I just gave up and try to find a way to refund the DLC but I could not find the Refund button in the Order History. This game was gifted to me by a friend and I was hoping to refund this game and get it on the main website minecraftdungeons.net instead of the Microsoft Store. Is there any way for me to Refund a gifted game?


I really need help..

:)

 

Minecraft Dungeons Refund

So I recently bought Minecraft Dungeons on Microsoft store. Big mistake, I should have gotten it on the actual Minecraft site but when I clicked it, it brought me to Microsoft store so I assumed that it could only be bought there. Boy was I wrong, I got
the game and constant pending, it says doesnt say anyway to fix it. I looked up ways to fix the pending problem. Nothing not a single thing on how to fix it. Only thing that showed up was a bunch of other fixes for other problems because there seems to be
a lot of problems with the Microsoft store. So I looked on the Minecraft website found where I could buy it on the actual Minecraft site and now I have 2 Minecraft dungeons one that works one that doesn't. So no problem right? Just refund the one that doesn't
work right? Nope. looked up a video on how to refund on Microsoft store. no refund button. so looks like there is no way to refund. but after the game doesn't work? like that's messed up. So yeah any suggestions on what I should do? I have this broken game
that wont install. I do not mean suggestions on how to get the pending to work because I don't need 2 Minecraft dungeons. I just need suggestions on what I should do, like can I gift it to someone or is there actually a way to refund? anything like that please
help. Sorry if this comes off as rude but im just really mad right now.

Edit: Thanks to sumit I got a refund. If anyone is having this problem go to this link:

Xbox Support

 

Minecraft Dungeons Refund

I clicked the button on the Minecraft launcher, then clicked the Heroes Edition button on the Minecraft dungeons website, which took me to the windows 10 Microsoft store page. At
that point, it seemed the only way to get the Heroes edition content was by buying the Windows 10 version from the Microsoft store.

I purchased 4 copies of Minecraft Dungeons from the Microsoft store for me and my kids. I never clicked download or install anywhere on the windows store - I was trying to use the Minecraft dungeons
launcher which was already installed on my PC from the Minecraft launcher itself.

I never clicked anything on the windows 10 store to download, install, or play the game. I could not use my Windows 10 version with the launcher AT ALL, but my refund request was still denied.

All I've received is an automated email about how "refunds aren't issued for digital games that have been played".

In the meantime I immediately purchased the game from the Minecraft Dungeons website, so I've spent $240 dollars on this game so far. I had to click the non-heroes-edition button, then scroll down
from there to get the non-windows-10 heroes edition version. it was *extremely* unintuitive and convoluted.

Please help me get a refund for the 4 windows 10 copies of Minecraft dungeons I purchased erroneously. thank you.

 

Minecraft Dungeons Refund

I need to refund minecraft dungeons since I wanted to buy it with the launcher but accidentally bought it through microsoft store. I haven't played it and won't be playing it since I want to play it through the launcher. All I need is a refund of the game
and dlc I really wish to buy it through minecrafts own website rather than microsoft. I bought the windows 10 version