Windows 10: Minecraft For Windows 10 Redeem code doesn't work

This is kind of old, but I have a free code I was given when Windows 10 was released for a full edition of MC for Windows 10. I entered the code and I never got the product. Now when I try to redeem the code, it says it was already used (which is true, but I never actually got my copy of MC W10).


I think it has something to do with the fact I changed my Microsoft account's email? I deleted my hotmail the account was tied to and I made a Gmail and now my account is tied to that. I redeemed the MC W10 code when my account had the hotmail.


Not sure who to go to for help. There doesn't seem to be a support service on minecraft.net, and my Mojang account took me to Microsoft to redeem the MC W10 code.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeeming Code for Minecraft; Windows 10 Edition is not working.

• Problem Summarized; Microsoft Store says I've already used a code to buy Minecraft Windows 10 Edition (Which I have, I checked my order history). However, I never unlocked the Full Game. In other words, I've been scammed.

I bought Minecraft Java Edition at a time when the Windows 10 version (Redeeming Code) came with it (Last August), so I tried to redeem the game. At the time, it didn't work, so I decided to try later. I tried it again today; however, the website said "This
code has already been redeemed. Get more info", even though the game still wasn't unlocked. So I decided to press
Get more info", and it led me to a website containing answers to multiple questions. I went to "The code was already redeemed" tab,
and this is what it said;

• Once a code has been redeemed, it can't be redeemed again.
• Check your order history to see if it was already redeemed on your account.
• If you have more than one Microsoft account, you might have redeemed it on the other one. Try signing in with your other Microsoft account and try redeeming again, or checking your order
  history.

So I followed the instructions and checked my order history, and it clearly said that I've bought Minecraft Windows 10 Edition at USD$0.00, and also said "Complete; Install". So I clicked on the Install button, and it just showed me the Redeeming Code.
The SAME EXACT ONE. I tried to redeem with that code on the store again, but it said the same exact thing; "This code has already been redeemed. Get
more info". I later tried to have the virtual agent help me, but that didn't work either.

I also tried the "You can't find content after redeeming a code" tab for info, but that didn't work either; It said I didn't own the game... even though I clearly purchased it.

I'm pretty sure this means I've been scammed? I tried to redeem it, but it just put me in a loophole. Help appreciated.

 

Redeem Minecraft Windows 10 code

I own Minecraft PC edition. I tried to redeem Minecraft Windows 10 code and it says it has already been redeemed. Not sure if maybe I did it with my old PC or not, but I own only one working PC and I would like to play the Windows 10 version of Minecraft
on it. How do I fix this? Can I maybe revoke the old code?

Moved from: Windows / Windows 10 / Store / PC