Windows 10: Minecraft gets stuck in trial mode

I’ve purchased Minecraft for Windows 10 from the Windows Store, it is the basic version. But this basic version got stuck on a trial version. It is weird because I haven’t installed the trial version

:)

 

Minecraft Windows 10 Version stuck in trial mode

I recently bough Minecraft for Windows 10 from the store (the basic $26.99 version, not the starter collection or master collection), paying $28.61 total with tax. However, the game is stuck on a 90-minute trial version of itself. I did not have the trial
version installed, so it's not picking up that version (as this thread suggested it might be [ Minecraft Windows 10 Edition Stuck in Trial Mode. ]).
Is there any way I can either a) update the edition to include the Starter Collection (if that's the issue) by paying the difference between the two editions (so that I won't be double charged) or b) update the edition I currently have to include the features
the base game would normally come with? If you can help, please contact me.

~John

 

Minecraft Windows 10 Version stuck in trial mode

Hi John,



Thank you for writing to Microsoft Community Forums.



It looks like your Minecraft game that is stuck on trial mode, has something to do with your Xbox account, so please try the below steps and check if you are able to play the full version of Minecraft.



Launch the Xbox app > Sign-in to the Xbox application
using your Microsoft Account (Account which you used to purchase Minecraft) > Browse the games to find Minecraft and click on the Play button to the play the Minecraft game and check if it is still showing the trail version.



If you are still seeing the trail version, then I suggest you to follow the steps mentioned in
How to uninstall and reinstall a game on Windows 10 and reinstall
Minecraft.



If you are still facing the same issue, then we recommend that you get in touch with our
Xbox Support Team. You may contact them via chat support or schedule a callback at your preferred date
and time.

 

minecraft windows 10 edition stuck in trial mode even after purchasing the game

Hi,

It looks like your Minecraft game that stuck on trial mode, has something to do with your Xbox account. Here are
steps on how to play the full version of Minecraft Windows 10 Beta:

1. Sign in to your Xbox account.

2. Launch your Xbox app.

3. Browse the games to find Microsoft Windows10.

4. Press play button ro re-open the game.