Windows 10: Minecraft is missing from Microsoft Store Library

I purchased Minecraft for Windows 10 Starter Collection on 12/30/2019. I was attempting to download and install the game today, and it does not show up in my library. When I search for Minecraft on the store, the only options I have are to buy the game. As recently as a month ago, I downloaded the game using this same Microsoft account, but I had to reinstall windows on that device. Does anyone know how to fix this issue?

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

I purchased Minecraft Windows 10 Edition and it's not in my library

Hi David.

Thanks for the help, unfortunately Minecraft is still missing from my Library. I'll be contacting Microsoft Store support

 

The APP missing in store library after upgrade to windows 10 14361

I purchased several apps and games via store (drawboard, minecraft windows 10 beta ...)

They did show up in my windows store library list.

I deleted drawboard yesterday since it is not working and I found that it is no longer in my purchased app list.

Further, I found the games and apps I purchased last year are no longer in the library list any more

Is this a bug for this store version?

anyone has similar problems?

Thanks