Windows 10: Minecraft key for Windows 10 already redeemed?

I opened my Mojang account to get my key for Minecraft for Windows 10, but it says my code is already redeemed. It does not appear in my order history, and trying to download it through the Microsoft store shows that it is not in my account. Is it possible to get a new code? What should I do?

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Issues while redeeming Minecraft from Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while redeeming Minecraft on your PC. For further clarity on the issue, please respond to the questions below.

1. When did you purchase Minecraft for Windows 10 from Mojang?
   
2. Have you redeemed the code previously on your Microsoft account?
   
3. Are you signing in to the same Microsoft account to the download the game from Microsoft store?
   
4. What is the complete error message you receive while redeeming the code?
   

Meanwhile, I would suggest you to try resetting the store app and check if that helps.

1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for
   Run.
2. In Run dialog box, type wsreset.exe and hit enter.
3. Wait for the Store to relaunch and try redeeming again.

Please get back to us with the detailed information to assist you further.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Minecraft Windows 10 Edition: Already Redeemed Error

Hi Mason,

Issues with redeeming your Minecraft: Windows 10 Edition may occur if the code is invalid or already redeemed to another account. To properly isolate your concern, please clarify the following information:

• Did you receive the code from
  Mojang.com?
• Are there any other accounts signed in to your Windows 10 device?

To check the code validity, you may also contact Xbox Chat Support directly on this

link. For more information about Minecraft: Windows 10 Edition, you may visit

Minecraft: Windows 10 Edition FAQ.