Windows 10: Minecraft Master Collection missing 1000 minecoins

I have purchased Minecraft windows 10 Master Collection a few days ago.

I'm unable to get the 1,000 minecoins which is included with the bundle. I logged-in into Minecraft using my microsoft account. In microsoft store it says that to redeem my minecoins, I just need to login Minecraft using your microsoft account and visit the in-game store. I did exactely that but did not get my coins.

I have spoken with the Microsoft/Xbox support team and they told me to get in touch with Mojang/minecraft directly. I have had email exchanges with Minecraft support and they don´t seem to know about what is included in the Windows 10 Master collection pack and are not providing me with my minecoins.


Can anyone help me with this?

:)

 

Minecraft Master Collection missing 1000 minecoins

Just purchased Minecraft windows 10 Master Collection. I'm unable to get the 1000 minecoins with the bundle. I'm also missing other items as part of the purchase.

 

Minecraft Master Collection - No minecoins

Hello,

I have purchased and installed the Minecraft Master Collection for Windows 10.

I have signed in but I did not get the 1,000 minecoins.

When I am trying to get into the minecoins, is says that "we're unable to connect to the Marketplace. Maybe your internet connection?"

I have tried to reset my Microsoft Store (with restart) and reinstalling but it didn't help.

Please advice.

 

Why my 1000 coins aren't showing up in the minecraft marketplace

Hi, so recently I bought the Minecraft for Windows 10 Master Collection, and I checked my purchases, the 1000 coin purchase was definitely there. I tried resetting the app but that wouldn't work. What else can I do to try to get the minecoins I bought?