Windows 10: Minecraft on Windows 10 Code.. Not Working

Hello, I bought my friend minecraft and I sent it by email.. She got the code.. but she said that it says it's already been redeemed but microsoft said that she can't.


I would really appreciate it if I could get help or at least some advice on what to do..


Thank you.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

Redeem a gift card or code to your Microsoft account



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Studios Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon

 

Minecraft Not Working On Windows 10 Home

Hi Dallas,



Thank you for your interest in Windows 10.

We understand that, you face issues with Minecraft is not working on Windows 10 and I'd be certainly help you.

I would like to know few more details on the below questions to understand the issue better.

• What is the latest build, installed on your system?

This issue occurs due to conflict between the third party applications and improper java installation on your system.

Please refer to the suggestions of Sara Mohammedi, replied on May 15, 2015, to fix your issue with Minecraft on Windows 10.

Mine craft in Windows 10 Not Working.

Minecraft in Windows 10 Not Working

I would like to inform you that, it is a java error and I would suggest you to reinstall java application and check, if it works. Let’s try to follow the steps in the link below.

https://www.java.com/en/download/help/download_options.xml

I would also recommend you to try reinstalling the game and also run the game in the compatibility mode.

Please feel free to contact us, if you face any issues with Windows.



Thank you.