Windows 10: Minecraft Realms Subscription Refund

When I opened Minecraft, it told me that my Realms subscription was expired, so I went and "renewed" the subscription. By doing so, I realized that I had instead accidentally bought a new subscription because my realm renewed automatically. Could I request a refund for the second Realms subscription?

:)

 

Minecraft windows 10 Realms Plus subscription

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you want to renew the subscription for Minecraft Realms Plus.



Minecraft realms comes with two types of subscription. Depending on the device you’re playing on, you can choose either a one-time purchase or a recurring subscription.



With a one-time purchase, you can create a one-month or a six-month Realm. These one-time purchases are non-refundable and will not renew automatically once they expire. With a recurring subscription, you’ll be charged automatically
every 30 days, until you cancel the subscription.



If you have a subscription with a Microsoft account (for Xbox One), you can manage your subscription within

Services & subscriptions while signed in to your account. For more information, refer the section
How to subscribe to Minecraft realms from the article

Minecraft Realms and Realms Plus.



For additional information, see: Minecraft
Realms



However, for any subscription or refund related queries, we do have a dedicated team, let me point you in the right direction. I would suggest you to get in touch with the

Microsoft Store Support team and they will help you with the appropriate details.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Minecraft Realms Subscription

I purchased a subscription for Minecraft realms then I tried to extend it and it went through but purchased a new realm instead how can i extend my realm or switch to the new subscription where do I upload my world backup? I am playing on Minecraft for
windows 10 purchased on windows 10 store

 

Minecraft Realms on windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to turn off auto-renew for Minecraft realms. I’ll certainly help you with the details.



Minecraft realms comes with two types of subscription. Depending on the device you’re playing on, you can choose either a one-time purchase or a recurring subscription.



With a one-time purchase, you can create a one-month or a six-month Realm. These one-time purchases are non-refundable and will not renew automatically once they expire. With a recurring subscription, you’ll be charged automatically every 30 days,
until you cancel the subscription.



If you have a subscription with a Microsoft account (for Xbox One), you can manage your subscription within

Services & subscriptions while signed in to your account. From there, you can cancel your recurring subscription, which will take effect on your renewal date. For more information, refer the section
How to cancel your subscription to Minecraft realms from the article

Minecraft Realms and Realms Plus.



For additional information, see
How to cancel your Microsoft subscription.



However, for any subscription or refund related queries, we do have a dedicated team, let me point you in the right direction. I would suggest you to get in touch with the
Microsoft Store Support team and they will help you with the appropriate
details.



Regards,

Nikhar Khare

Microsoft Community - Moderator