Windows 10: Minecraft skin pack purchased but didn't unlock

Discus and support Minecraft skin pack purchased but didn't unlock in Microsoft Windows 10 Store to solve the problem; I purchased the Teen hd skin pack in Minecraft but it didn't unlock, it just wants me to pay for it again?... Discussion in 'Microsoft Windows 10 Store' started by TahliaM, Jan 11, 2020.

  1. TAHLIAM
    TahliaM Win User

    Minecraft skin pack purchased but didn't unlock


    I purchased the Teen hd skin pack in Minecraft but it didn't unlock, it just wants me to pay for it again?

    :)
     
    TahliaM, Jan 11, 2020
    #1
  2. RENEEMC85
    ReneeMc85 Win User

    Minecraft Skin Packs

    I purchased the Sunrise Highschool skin pack by The Hive. I got an email confirmation with my order number and it states my card was successfully charged, but the pack is still locked when I log into my minecraft account and it hasn't shown up under my available
    packs link. Is there a step to redeem the pack that I'm missing and isn't clearly stated?

    I am playing the win10 edition on pc.
     
    ReneeMc85, Jan 11, 2020
    #2
  3. ACELYN ALC
    Acelyn Alc Win User
    SKIN PACK GONE

    Hi Caleb,

    For us to isolate the main issue, we would like to know if you purchased your Minecraft skin packs on Windows 10 PC or on Xbox console. Also, were you able to check if you're using the correct account you used to purchased the skin packs?

    We will be waiting for your response.
     
    Acelyn Alc, Jan 11, 2020
    #3
  4. CALUDEX
    Caludex Win User

    Minecraft skin pack purchased but didn't unlock

    I purchased skins for the minecraft windows 10 edition but I can't find them

    I bought a skin pack last night and attempted to buy some more today but had trouble with an error saying I couldn't connect to the app store. After reinstalling minecraft the purchase was then completed BUT, now I can't find the skin pack I bought last
    night.

    I went into the skins list and tried scrolling down but no matter how far I scroll I simply cannot find them.
     
    Caludex, Jan 11, 2020
    #4
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Minecraft skin pack purchased but didn't unlock

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