Windows 10: Minecraft: Windows 10 Edition code isn't working

Discus and support Minecraft: Windows 10 Edition code isn't working in Microsoft Windows 10 Store to solve the problem; Okay, so, I have owned Minecraft: Java Edition since 2015 and when my friends asked me to play with them, they gave me a link to the Mojang website... Discussion in 'Microsoft Windows 10 Store' started by AnthonyS93, Dec 27, 2018.

  1. Minecraft: Windows 10 Edition code isn't working


    Okay, so, I have owned Minecraft: Java Edition since 2015 and when my friends asked me to play with them, they gave me a link to the Mojang website where it gives me a free code to redeem. I tried to redeem it in the Windows store, and it says I already redeemed the code. When I tried to join them, it tells me I need to buy the full version. It takes me to the starter pack and when I click on the game inside of it, it says I own it and can play. No matter what I do doesn't work. Joining from my PC's Xbox section, getting them to invite me to play, closing and re-opening the game, etc.

    :)
     
    AnthonyS93, Dec 27, 2018
    #1

  2. Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Dec 27, 2018
    #2
  3. LeonLaude Win User
    Minecraft Windows 10 Edition code already reedemed

    Hi,

    Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

    • If you login to https://account.mojang.com/ please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

    • If the item is not listed, you should contact Mojang support and they will assist you on the issue.

    • If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

    • Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

    • If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
      which account you redeemed the code to.

    Hope this is of any help to you!

    Kind regards,

    Leon
     
    LeonLaude, Dec 27, 2018
    #3
  4. Ariel Acu Win User

    Minecraft: Windows 10 Edition code isn't working

    minecraft windows 10 edition. windows store.

    Hi,

    If you already played Minecraft from its previous PC or Mac version (running Java), you will be eligible to download Minecraft: Windows 10 edition for free. Normally, you'll be able to download the full version right after you redeem the Minecraft: Windows
    10 Beta code to your Windows 10 computer. In your case, there's a possibility it doesn't detect the beta code that you redeemed. We recommend that you reset the Windows Store to clear the store cache on your computer by performing the following steps:

    • Press  Windows key + X on your keyboard. 
    • Click on Command prompt (Admin).
    • Type wsreset.exe, and then hit Enter.
    • Restart your computer and reinstall the game.

    To know more about Minecraft: Windows 10 edition, you may refer to this link.

    Let us know if the solution works for you.
     
    Ariel Acu, Dec 27, 2018
    #4
Thema:

Minecraft: Windows 10 Edition code isn't working

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