Windows 10: Minecraft Windows 10 Edition Full Game Issues

I purchased Minecraft quite a while ago and switched to the Windows 10 Edition (via the code given by Mojang) back on 10/1/2017. After a factory reset, I had to reinstall, however, it won't let me sign in within the game (yes, I am signed in to Xbox Live with the account I purchased the game with). I tried uninstalling the game and reinstalling it, logging out and then logging in and doing the same, but it won't unlock my full game. I've looked at the game logged out (says that I can install a trial, but I don't want that so I ignore it) and logged in (says that I own it). I've also checked my library to see if it is there (it is) and tried downloading from there. I think it may have something to do with linking my Hotmail to my Gmail, then deleting my Hotmail address, however I find it quite strange that it still says I own the game.

:)

 

Minecraft beta edition

Hi Diane,

I realize that you are facing issues with the game Minecraft beta edition. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  When you say “can't play with friends online”, do you get any error message?
  
• 
  Is the issue specific to this game?
  
• 
  Which browser are you using on the PC?
  

Suggest you to refer to this article to check if that helps.

Minecraft: Windows 10 Edition Beta FAQ: http://support.xbox.com/en-US/games...ion-beta-faq#8e117fb0763941ca9a388ee8162ad65b

Keep us informed to help you further.

Thank you.

 

Minecraft beta edition

Having same problem connecting to friends worlds. The only one working is on Realms....frustrating. Before Realms we could connect most times but since it was opened no other worlds are connecting. We can sometimes connect to new friends worlds on Minecraft,
which is odd.

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.