Windows 10: Minecraft Windows 10 Edition hacked, what now?

Hello, dears,

our daughter got Minecraft Windows 10 Edition for Easter yesterday. With her easter money she bought items for about 15 Euro.

And this morning the account was hacked...now she's called "Steve", looks different, doesn't have all the items she bought and the rest of the Minecraft money is gone too...

I still have the Microsoft transaction ID's. I was already on some pages and have rummaged around:

Contacting the Minecraft site makes little sense since 1. the site is only in English and 2. the great people there either don't contact you at all or only in 90 days.

Now my questions:

Will I get back to the money I paid yesterday via Paypal ?

Thank you.

Regards, Tobi

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Homegroup For Minecraft Servers Or What?

It looks as if the existing minecraft server will use the new system without modification - It needs to be able to access the computers on the network in a two way link, which is the standard for Workgroup and Homegroup

There is a complete step by step available, if you have any issues ...

Tutorials/Setting up a server – Official Minecraft Wiki

It's not something I have any direct experience with but a quick read suggests to me that you will not need to do Much if any reconfiguration of the existing server

 

Minecraft beta edition

Hi Diane,

I realize that you are facing issues with the game Minecraft beta edition. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  When you say “can't play with friends online”, do you get any error message?
  
• 
  Is the issue specific to this game?
  
• 
  Which browser are you using on the PC?
  

Suggest you to refer to this article to check if that helps.

Minecraft: Windows 10 Edition Beta FAQ: Xbox Support

Keep us informed to help you further.

Thank you.