Windows 10: Minecraft windows 10 edition is not showing in my library

Today I bought Minecraft for my daughter, but the game isnt showing in my library for us to install, but it is showing in my purchase history. We keep going round in circles as the page says we have bought the game, we click on play and it send us to the store to buy the game again. We are quite frustrated, please help.


* Moved from MSN

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

Redeem a gift card or code to your Microsoft account



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

I purchased Minecraft Windows 10 Edition and it's not in my library

Recently, my laptop had a virus which forced me to clean the hard drive. After I cleaned it and reinstalled Windows 10, I wanted to redownload Minecraft Windows 10 Edition but it's not in my library. It appears in my Order History, but not in my Library.
I used a redeem code because I already had Minecraft Java Edition before and I tried using the code again but it wouldn't accept it. I've already tried signing in and out of my account, too.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.