Windows 10: Minecraft Windows 10 Edition Microsoft Acct. Login Issue

I just have bought Minecraft Windows 10 edition and it keeps asking me to login with my Microsoft account, Which I need to do quite a lot of stuff and when I click sign in, it just puts up its loading sign and will not load. The loading sign is up and loading but nothing is happening no matter how long I wait. Some times, a blank tab comes up and is just an all blank, black tab on my computer with only an X to exit/close the program of that tab. I bought it online then it pulled me to the Microsoft Store app to download it. I have been waiting over 15 minutes and still nothing, I have also tried restarting the application. Edit: could not sign in, see image below.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Studios Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon

 

Can't login to Microsoft Account on Minecraft: Windows 10 Edition or Pocket Edition

When I try to login to my Microsoft account on Minecraft: Windows 10 Edition/Pocket Edition, the app loads up a blank login screen and then cuts out and reverts back to the Minecraft: Windows 10 Edition/Pocket Edition start up screen, yet I have no problem
on any other apps, please help.

***Post moved by the moderator to the appropriate forum category.***