Windows 10: Minecraft Windows 10 Edition Sign-in

I claimed my free Minecraft Windows 10 Edition from Mojang today, but when I downloaded it from the Microsoft Store, I found that I could not sign in. The error I received can be seen in the attached picture:



I have already tried signing out of the Microsoft Store, resetting it 5 times, uninstalling and installing it, removing my Microsoft account from my device, and uninstalling Minecraft Windows 10 Edition over 10 times. I'm at my wit's end, and none of the forum posts I've found online are of any help? Can someone actually help me out here?

:)

 

Minecraft Win10 Edition

Hi Griffin,

If you have the previous version of Minecraft, you may download its latest version for free. Click this

link to download the game.

You'll be asked to enter a game code. If you don't have the code, kindly perform the following steps:

• Sign in with your Mojang account.
• Under Minecraft: Windows 10 Edition, select the link to request a code. The Windows 10 Store will open.
  
  Note: You'll need to sign in to or create a Microsoft account. If you sign in, use the Microsoft account you use to sign in to your Xbox account.
• If you're running Windows 10, you'll be able to download the game right after redeeming your code. If you're running an earlier operating system, you'll need to come back to the Windows Store once you're running Windows 10.
  

Keep us posted with the progress. We'd be glad to further assist you.

 

Minecraft Windows 10 Edition Instillation

Hi,

Issues with downloading a game on Windows Store may occur if you are signed in to an incorrect account. To verify if you are signed in to the account that you used to purchase Minecraft Windows 10 Edition, sign in to the

Microsoft billing page and check if the game is listed under Order history.

If the game is on the list, go back to Windows Store and refresh your profile by signing out and signing in again. Here's how:

• Launch Windows Store and click on the account icon
  
  
  .
• Select your profile.
• Click on your Microsoft account and click Sign out.
• To sign in to your profile, click on the account icon again and add your email address.
• Check if you can download Minecraft: Windows 10 Edition.

You can also reset Windows Store to clear the Store cache by following the steps below:

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

Feel free to contact us anytime if you need further assistance.

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.