Windows 10: Minecraft Windows 10 Edition stuck on trial after redeeming the code and it working for a while

Discus and support Minecraft Windows 10 Edition stuck on trial after redeeming the code and it working for a while in Windows 10 Gaming to solve the problem; Recently, I wanted to try crossplay with my siblings and when I opened up Minecraft Windows 10 Edition, it kept saying it was in trial mode, even... Discussion in 'Windows 10 Gaming' started by NickolosYT, Apr 27, 2019.

  1. Minecraft Windows 10 Edition stuck on trial after redeeming the code and it working for a while


    Recently, I wanted to try crossplay with my siblings and when I opened up Minecraft Windows 10 Edition, it kept saying it was in trial mode, even though it had worked fine before. It keeps telling me to buy the game even though I already owned it. A weird quirk though is that when I look at it now on the microsoft store, it says "install trial", which I find strange.


    Troubleshooting steps I have done:

    Uninstall and Reinstall (twice)

    Reboot the game (three times)

    Check that I'm on the right microsoft account


    Any suggestions?

    :)
     
    NickolosYT, Apr 27, 2019
    #1

  2. Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Apr 27, 2019
    #2
  3. D0eetah Win User
    Redeeming Code for Minecraft; Windows 10 Edition is not working.

    • Problem Summarized; Microsoft Store says I've already used a code to buy Minecraft Windows 10 Edition (Which I have, I checked my order history). However, I never unlocked the Full Game. In other words, I've been scammed.

    I bought Minecraft Java Edition at a time when the Windows 10 version (Redeeming Code) came with it (Last August), so I tried to redeem the game. At the time, it didn't work, so I decided to try later. I tried it again today; however, the website said "This
    code has already been redeemed. Get more info", even though the game still wasn't unlocked. So I decided to press
    Get more info", and it led me to a website containing answers to multiple questions. I went to "The code was already redeemed" tab,
    and this is what it said;

    • Once a code has been redeemed, it can't be redeemed again.
    • Check your order history to see if it was already redeemed on your account.
    • If you have more than one Microsoft account, you might have redeemed it on the other one. Try signing in with your other Microsoft account and try redeeming again, or checking your order
      history
      .
    So I followed the instructions and checked my order history, and it clearly said that I've bought Minecraft Windows 10 Edition at USD$0.00, and also said "Complete; Install". So I clicked on the Install button, and it just showed me the Redeeming Code.
    The SAME EXACT ONE. I tried to redeem with that code on the store again, but it said the same exact thing; "This code has already been redeemed. Get
    more info
    ". I later tried to have the virtual agent help me, but that didn't work either.

    I also tried the "You can't find content after redeeming a code" tab for info, but that didn't work either; It said I didn't own the game... even though I clearly purchased it.

    I'm pretty sure this means I've been scammed? I tried to redeem it, but it just put me in a loophole. Help appreciated.
     
    D0eetah, Apr 27, 2019
    #3
  4. Minecraft Windows 10 Edition stuck on trial after redeeming the code and it working for a while

    Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Original Title: Windows 10 Minecraft Beta Edition

    I tried to redeem my Minecraft Beta edition and it said This code has already been redeemed.

    PLZ HELP!
     
    Microsoft Friend, Apr 27, 2019
    #4
Thema:

Minecraft Windows 10 Edition stuck on trial after redeeming the code and it working for a while

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