Windows 10: Minecraft Windows 10 Edition - Unable to Transfer to Another Computer & "Ghost Copy"

Hello,


So I have Minecraft Windows 10 Edition installed on one PC, and it works flawlessly with the Gamer-tag login I use, no complaints. The issue is that the game does not show up as a "game I own" in the xbox companion app I have installed. This normally wouldn't be a problem, however as I'm trying to play it on a different computer with the same copy, I am unable to do so because it's supposedly not associated with the account I use despite me being able to login with the account in-game. When going to the Microsoft store it prompts me to buy the game again without any hint of previous ownership.


The copy I have has been installed for a long time and I'm not even sure what account it's owned by. What I do know is that if I ever reset this first computer, that copy will be lost forever and unrecoverable since I have no idea how to access the save/origin folder of the app. I believe this copy is one that was redeemed by the offer given to owners who had Minecraft: Java Edition previously but I'm not certain. Either that or it was redeemed by a Microsoft key/code; it was not bought directly from the store.


Ideally, I'd like this "ghost copy" on my PC to be transferred and/or owned by the only account that I use. If this is not possible, I'd like to know where the game is installed on the computer so I can maybe manually move it myself.


Thank you in advance for your assistance,

Brandon Lojek

:)

 

minecraft windows 10 edition. windows store.

Hi,

If you already played Minecraft from its previous PC or Mac version (running Java), you will be eligible to download Minecraft: Windows 10 edition for free. Normally, you'll be able to download the full version right after you redeem the Minecraft: Windows
10 Beta code to your Windows 10 computer. In your case, there's a possibility it doesn't detect the beta code that you redeemed. We recommend that you reset the Windows Store to clear the store cache on your computer by performing the following steps:

• Press  Windows key + X on your keyboard. 
• Click on Command prompt (Admin).
• Type wsreset.exe, and then hit Enter.
• Restart your computer and reinstall the game.

To know more about Minecraft: Windows 10 edition, you may refer to this link.

Let us know if the solution works for you.

 

Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

Hi Debalena,



Thank you for writing to Microsoft Community Forums.



If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you want to swap your editions of Minecraft that you have purchased, please
Contact Mojang Support and they will help you with this.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



As you need the Java Edition of Minecraft, you can follow the steps mentioned in
How do I install Minecraft: Java Edition? and install
the Java Edition of Minecraft on your computer.



Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
Minecraft: Java Edition system requirements.



For reference, you may also refer the Different Minecraft Editions
to know more about the different versions of Minecraft.

 

Minecraft: Windows 10 Edition: Unable to connect to world

Hi Angelito,

The game server error is one of the possible reasons why you're unable to connect to the Minecraft world. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• Were you able to connect to an external server on Minecraft before?
• What are the troubleshooting steps you have done so far?
• When did the issue start?
• Have you tried uninstalling and reinstalling the game?
• Do you have a firewall (or antivirus firewall)? If yes, try to disable it.

Meanwhile, I suggest that you run the troubleshooter for Windows apps using the link below. This could help remove problems with an app from Microsoft Store.

Click here