Windows 10: Minecraft Windows 10 not re-downloading after reboot

My little brother has had a problem on his computer where he had a virus so we rebooted everything on his computer. I signed back into the same account that we used to get Minecraft and when I went to redownload it said that I needed to buy the full version of the game. I have no clue on how to fix this. I even tried to put my account in and download it then switch back but that still didn't work. Does anyone know how to fix? Thanks.

:)

 

Windows 10 - Minecraft Download Issue

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with downloading Minecraft application.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• Are you trying to install Minecraft application from Windows Store?
• Do you get any error message?

This issue could have occurred due to these reasons:

1. Corrupt Windows Store cache.

2. Conflict between third party applications.

If you are facing this issue while downloading Minecraft from Windows Store, I suggest you to try these steps:

Method 1:

I suggest you to reset Windows Store Cache and check if it helps.

• Press Windows + R keys to open run box.
• Type WSReset.exe and hit
  Enter.

Method 2:

If the issue persists, I would suggest you to disable Antivirus software/ Firewall and check if it helps.

Warning:

1) Please make sure to re-enable Antivirus software after performing troubleshooting steps.

2) Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall
it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows 10 forced download

^This, then reboot and go to manually update windows. Find KB3035583 in the list of available updates, right-click and "Hide this update" so it doesn't get installed again next go around.

 

Trying to download minecraft for windows 10

Hi,

Thank you for being part of Windows 10.

I appreciate you for providing details about the issue and your effort towards resolving it.

I suggest you to reset the Windows store and check if you can download the Minecraft.

Follow the below steps to reset the Windows Store:

• Press Windows key + R from the Desktop and click on
  Enter.
• Type wsreset.exe and click on OK.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.