Windows 10: Minecraft Windows 10 Redeem Code Not Working

I don't post on here much, so I apologize if this is in the wrong section or if there's already something like this


I have a redeem code for the Windows 10 Minecraft. It says on my Mojang account that I redeemed it back on August 20 2015, but when I did I never received a copy of the game. Of course, when I try and enter the code on Microsoft's redeem page it says it's already been entered. I know it's probably late that I'm just posting this now, but I just recently got back into Minecraft and I forgot that the Windows 10 Edition was even a thing


Here's some screenshots:







What should I do?


Thanks.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeem Minecraft Windows 10 code

I own Minecraft PC edition. I tried to redeem Minecraft Windows 10 code and it says it has already been redeemed. Not sure if maybe I did it with my old PC or not, but I own only one working PC and I would like to play the Windows 10 version of Minecraft
on it. How do I fix this? Can I maybe revoke the old code?

Moved from: Windows / Windows 10 / Store / PC

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon