Windows 10: mircosoft edge and internet explorer 11

I am using a ford site for work and I need just internet explorer 11 and for some reason it keeps changing over to Microsoft edge and then I cant get my work done because the site is not compatible with edge! so how do I fix this?? both of my laptops are new and use windows 10

:)

 

Internet Explorer 11 as well as Edge in Windows 10 crashes

Hi,



Thanks for posting your query on Microsoft community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is
with your Explorer.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Internet Explorer performance troubleshooter.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



Step 2: I suggest you to reset the Internet Explorer and check if it helps.

Refer the below article and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Reset Internet explorer disclaimer:

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.



Step 3: Clear caches and cookies

• 
  Open Microsoft EDGE.
  
• 
  After that click on (…) “More action” option which is visible at top right side of the browser and you will see “Settings” option.
  
• 
  Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
  
• 
  Once you click on this option you will see list of feature, Select Cached data and file.
  
• 
  Here you need to check the option you want to clear and click “Clear” button.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Internet Explorer 11 & Edge - flash player will not load

If you already tried the steps provided by Jomel_Santos, we suggest to reset the Internet Explorer 11 by following the steps on this
link to make sure you do have the default settings of the browser.

For Microsoft Edge, please follow the steps below:

• Click on the More actions (...) icon next to the feedback icon present on top right corner.
• Select Settings and click on Choose what to clear.
• Check the boxes Browsing history, Cookies andsaved website data, and
  Cached data and files then click Clear.

Looking forward to your reply.

 

Problem accessing some websites with Internet Explorer 11 and Edge

Hi John,

There are several possible reasons why you are having issues with accessing website using Microsoft Edge or Internet Explorer 11 in Windows 10. It can be because of changes made or corrupted system files.

For us to better assist you with this concern, we need to ask a few questions:

• Were there any changes made prior to this issue?
• Are you getting any error messages when trying to access websites using Internet Explorer 11 or Microsoft Edge? Can you send a screenshot?
• What troubleshooting steps have you tried so far?
  

Looking forward to your reply so we can find the best solution for you.

Thank you.