Windows 10: Mismatch

Hello,I need to resolve a mismatch in the number of microsoft licences allocated to users.There is a mismatch on two different microsoft packages.The number of users is in the 100's so would be difficult to locate.Any advice is much appreciated.

:)

 

My User Folders are mismatched in Library

Hi,

Thank you for posting in Microsoft Community.

I understand that the library folders are mismatched in Windows. We will help you.

Lets try the below steps and check if it helps.

Step 1: I suggest you do a system maintenance troubleshooter
and check if it helps.

• Press Windows + X keys and Go to control panel.
• Select system and maintenance.
• There select troubleshooting.
• In troubleshooting, go to system and security and select
  run maintenance task.
• Select system maintenance and follow the
  on screen instructions.

Step 2: I also suggest you to
try creating a new user account and check if issue persists.

Click on the below link to check how to create new user account linking a Microsoft account in Windows 10

Microsoft Support link: Sign in to your Microsoft account dashboard

Note: Install all the pending updates after logging in to Microsoft account and check.

Keep us informed for any further queries. We are glad to help you.

 

APC index mismatch

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the PC after Windows 10 1903 update. Usually, we see that the APC Index Mismatch is caused due to certain drivers, mostly audio drivers. I would suggest you to uninstall the Audio
Driver from the Device Manager and then reinstall it.

Steps to uninstall and reinstall Audio Device driver.

1. Press Windows + X, select
   Device Manager.
   
2. Expand Audio inputs and outputs option.
   Right click on the listed devices and click on Uninstall option.
   
3. Check the box beside
   Delete the driver software for this device, then click OK.
   
4. Restart the PC and then reinstall the driver from the computer manufacturer website.

Meanwhile, try the resolution provided in this
Bug Check 0x1: APC_INDEX_MISMATCH
article and provide us the dump file for further investigation. Please reply the in-private message, that has been send to you.

However, we can see that you have Intel media sdk dfp which is giving you an error code:
0x80070057, when updating from the Microsoft store. We would like you to refer the resolution posted by Independent Advisor Vijay_Verma on June 6th, 2019 from this
Error code: 0x80070057 when installing Intel Media SDK DFP in Microsoft
Store post and check if that helps you to fix the issue.

We await your response.

Aditya Roy

Microsoft Community – Moderator

 

BSOD- Critical Process died, System_service_exception, Memory_managent

What are the approximate dates for installation of each RAM module?

The modules are mismatched.

None of the RAM modules are on the Qualified Vendor List (QVL).

There is no test for incompatible RAM.

The best step is to swap or replace RAM with modules that are displayed on the motherboards QVL.