Windows 10: Missing "Add work or school account"

Discus and support Missing "Add work or school account" in Windows 10 Customization to solve the problem; In Settings, Email and app accounts, under Accounts used by other apps, some computers are missing "Add work or school account". I am trying to figure... Discussion in 'Windows 10 Customization' started by IwanNYC, Sep 11, 2019.

  1. IwanNYC Win User

    Missing "Add work or school account"


    In Settings, Email and app accounts, under Accounts used by other apps, some computers are missing "Add work or school account". I am trying to figure out what exactly is causing this. Is this a function of a particular Windows 10 version? A function of joining an AD or AAD? A group policy? Any insights are appreciated.

    :)
     
    IwanNYC, Sep 11, 2019
    #1

  2. 2 school accounts

    Hello Harry,



    Thank you for writing to Microsoft Community Forums.



    If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

    fix OneDrive sync problems
    .



    However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

    how do I merge my personal and school Microsoft accounts?




    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Sep 11, 2019
    #2
  3. Can't add a school account?

    Hi,

    Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

    I suggest you to try the below given methods and check if it works:

    Method 1:

    This issue may arise due to some file corruption, I suggest you to try running DISM tool and check if it works. To do so, refer the following steps:

    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Method 2:

    I suggest you to try to create a new user account and check if you still face this issue in new user account. To create it perform the steps mentioned below.

    • Press Windows key + X key and select
      Control Panel.
    • Click on User accounts and Family Safety.
    • Click on User Account and then click on Manage Accounts.
    • Now click on Add a new user and follow the instructions.
    • Sign out from the current User account and log-in using new User account and check if issue persist.
    Hope this information helps. Please post back with the results, we will be glad to assist you further.

    Thank you.
     
    Parth P Patel, Sep 11, 2019
    #3
  4. Missing "Add work or school account"

    Can't remove a Work or School account from Windows 10

    I found I could not delete the work or school account, because it was likely controlled by a domain controller, which I could no longer log onto.

    I found the solution below DOES work, as described by the user Pvandamcom2

    Steps:

    - In Control Panel, User Accounts, select your account

    - Select "instead log on with a local account" and follow the steps

    - Then logon, go back to accounts, and go to Access to work and school account

    - Click Disconnect for the Work or School Account. The work account dissappeared

    - Last step, go back and change logon to be with Microsoft Account instead of
    local account

    The work account is no longer displayed
     
    Gary in San Diego, Sep 11, 2019
    #4
Thema:

Missing "Add work or school account"

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