Windows 10: Missing base-device drivers

Two unknown devices are reporting :


"Device PCI\VEN_197B&DEV_2382&SUBSYS_408C17C0&REV_20\4&194aec5e&0&00E4 requires further installation."

in device and printer menu.


Searching for a new driver is without effect.


Disconnection and removal of devices seems to have no result, after computer restart.


The devices repeat non-install because of faulty drivers.


I'm puzzled because my computer seems to work okay.


Thank you for help.

:)

 

Imaging Devices missing in Device Manager and Webcam doesn't working

Hi,

Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

• On the desktop, press Windows key + X and select
  Device Manager.
• Click on View and select
  Show Hidden Devices.
• Check for the webcam under Imaging Devices.
• If the webcam is listed, then right-click on it and select
  Update Driver Software
• Select Browse My Computer for Driver Software and follow the prompted steps.

Please post back with the result for further assistance

 

base system device driver not found

Hello,

Code 28 error indicates that the drivers for this device are not installed. I would suggest you to try the methods provided below and check if they help in resolving the issue.

Method 1: Run Hardware and Devices Troubleshooter.

Hardware and Devices Troubleshooter automatically detect and fix issue with your hardware and devices. To run this troubleshooter, follow these steps:

• Open Control Panel.
• Select View by: Small icons.
• Open Troubleshooting.
• Under Hardware and Sound, run Hardware and Devices Troubleshooter.
• Follow the on-screen instructions.

Method 2: Update the driver.

• Open Device Manager.
• Find the device that you want to update, and double-click the device name.
• Click Driver tab.
• Click Update Driver.
• Follow the on-screen instructions.

Update us on the outcome.

 

missing camcorder imaging device "drivers"

It looks like the manufacturer of the device you're trying to install didn't release drivers to Windows 10.

As a workaround, we suggest that you contact your manufacturer and ask for the legacy drivers of the device for Windows 7. Once you have the file of the drivers, right-click on it and choose
Extract. Once done, add it as a legacy driver. To do so, see the steps below:

• Go to Device Manager > Action > Add legacy hardware. Follow the virtual steps to add a hardware.
• Once done, it will show you the common hardware types; then, choose IEEE 1394 host controllers.
• After choosing IEEE 1394 host controllers, it will show you the page to select the manufacturer and model of your hardware.
• To choose for the legacy driver you've extracted, click Have Disk >
  Browse. Now it will show you the window to locate the file.

Let us know what happens after doing the suggestions above.