Windows 10: Missing Bluetooth Driver

I have an Acer Aspire E 14 after giving a presentation using a Bluetooth speaker which worked perfectly I tried to connect my phone through Bluetooth only to my surprise my Bluetooth along with the icon is gone missing. please I need to know what to do to restore my Bluetooth driver when I double click the Icon in device manager it opens up but only displays devices that were previously connected if click on the icon properties it opens but only displays the icon, so please I need some advice because i am at wits end.

:)

 

generic bluetooth driver

Hello Jessica,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

I suggest you to download latest Bluetooth driver from your device manufacturer's website and install it.

Or you can try steps mentioned here to install generic Bluetooth driver:

https://www.kapilarya.com/bluetooth-missing-in-...

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

 

Bluetooth's mobile phone drivers

Hi David,

Thank you for using Windows 10.

I would suggest you to update the Bluetooth drivers as the initial troubleshooting steps and check. Here is the steps:

• Press Windows+X key on your desktop and select
  Device Manager.
• Locate Bluetooth drivers, expand, right click and click on Update.
  

If it doesn’t help, then I would suggest you to uninstall
and re-install the Bluetooth drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.