Windows 10: Missing CD/DVD driver

I use an old Dell laptop. After I updated to Windows 10 latest update my CD ROM ceased to function. I had recently installed software, then upgraded, then it will no longer work.

So after looking online I deleted cdrom.sys, thinking the system would detect this missing file and restore it. Whoops.


How can I get another copy of cdrom.sys?

:)

 

cd/dvd device driver is missing

Hi,

To fix the issue regarding error "cd/dvd device driver is missing", check the following steps:

• If Windows is asking for driver, jusk click on Cancel. It will bring you back to the Welcome screen.
  
• From there, insert it back to different USB port.
• Click on Install Now again. The installation process will go through as usual.

This happened to all updated Windows Installer. This might due to failure of windows detecting the USB drive.

When re-inserting the USB drive. Windows Installer will detect the USB drive back, and continue as usual.

Let us know how it goes.

 

CD/DVD Drive not recongnizing

Original title: Franks

Hi Franks,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to install the latest drivers for CD/DVD drive from the manufacturer’s website or can update the drivers by following the steps provided below:

• Press “Windows key + R” and type “devmgmt.msc”.
• Right click on DVD/CD Roms from the list and select
  properties.
• Under Driver tab click on Update button and follow the prompts to update the driver.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

CD/DVD not loading any of my pc games

Hi,  

This issue might occur due some problem with display drivers.

I suggest you to update DVD / CD drivers and check if it helps.

Please follow the steps below and check if it helps.

• Press Windows key + X and click on
  Device Manager.
• 
  Expand DVD/CD ROM.
  
• 
  Right click on the video driver and select
  Update Driver Software.
  

Please get back to us if you need any further assistance.

Thank you.