Windows 10: Missing drivers, drivers disappearing

Hi

I am using Asus laptop. My laptop touchpad suddenly stop working. No cursor at all. When to the device manger and shock to find out that the driver can't be found at all. Same for my fingerprint sensor driver. Why is this happening? How to solve this issue?


Sad to say but I will not be buying a Asus device again. Only 6 months old and giving me a lot of problems.

:)

 

Hp Envy Driver missing

Hi Mohsin,

• Are you referring the missing driver as the High Definition Audio device
  with a yellow mark in the screenshot?

This issue could have happened due to corrupted driver files. Let's try reinstalling the driver and check if the driver can be recovered. Follow the below steps to re-install the driver.

• As you are already on the device manager, right-click on High Definition Audio device, and select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

If the issue still persist, I suggest you to run the hardware troubleshooter and check if the issue is resolved. Follow the below steps to run the Hardware troubleshooter;

• Type troubleshooting in the search tool.
• Click on Troubleshooting tab.
  
• Click on view all option on the upper left corner.
  
• Select the Hardware and
  Device options from the list.
• Click Next to run the Hardware
  and Device Troubleshooter.
  

Let us know if you need further assistance, we will be glad to help you.

 

Hp Envy particular driver is missing

Hi,

Before we proceed, I would like you to provide the information stated below:

• Are you facing sound issues with the PC? If yes, can you elaborate the exact issue faced by you?
• Have you installed the latest Anniversary Update?

As per the information provided, I can see that under Device Manager your Audio Drivers are displayed which indicates that the driver for the same is installed and not missing.



I suggest that you right click on the driver I question, select Properties . General tab > check if there are any errors that display under the Driver Status dialog box.

Also if the have installed the Anniversary Update, I suggest that you download the drivers for 8/8.1 and installed the same in Compatibility Mode.

Step 1: Right-click on the driver setup file and click on
‘properties’.

Step 2: Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows operating system from the drop down menu and proceed with the installation.

Step 3: Restart the computer and check if the issue persists.

Hope this helps

Regards

 

Touchscreen driver

Hi Dana,

There are several reasons why an issue occurs, sometimes this may be caused by some files or components that are broken or missing on the system. To sort out your concern, we suggest that you follow the methods below:

Method 1. Update mouse driver through Device Manager

To do this, you may follow the steps below:

• Click Start, type Device Manager and press
  Enter.
• Expand Mice and other pointing devices, double-click on the
  device.
• On the Driver tab, click Update Driver and follow the on-screen instruction to complete the updates.
• Restart your device when your done.
  

Method 2. Roll back mouse driver through Device Manager

To do this, you may proceed to the steps below:

• Click Start, type Device Manager and press
  Enter.
• Expand Mice and other pointing devices, double-click on the
  device.
• On the Driver tab, click Roll Back Driver and follow the on-screen instruction to complete the process.
• Once you're done, restart your device and check if the issue persists.

Let us know if the suggestion works for you.