Windows 10: Missing files after turning off OneDrive backup

Discus and support Missing files after turning off OneDrive backup in Windows 10 Network and Sharing to solve the problem; When I turned off backup in OneDrive, most files went missing. I've tried to disable "Files On-Demand" thinking it would fix the problem, but it... Discussion in 'Windows 10 Network and Sharing' started by derp lol, Oct 31, 2020.

  1. derp lol Win User

    Missing files after turning off OneDrive backup


    When I turned off backup in OneDrive, most files went missing.

    I've tried to disable "Files On-Demand" thinking it would fix the problem, but it hasn't.
    There are even other people that need help with this problem, and I'm trying to give them a solution, too.


    Please help me so I can keep my files and so I can help others too!


    Thanks in advance,

    Land Kruzer


    Just an online nickname, I like Toyota Land Cruisers and thought of that username Missing files after turning off OneDrive backup :p

    :)
     
    derp lol, Oct 31, 2020
    #1
  2. kernrsn Win User

    W10 Mobile Lumia 830 Backup Not Being Saved to OneDrive

    Thanks Chari San,

    I understand I can not see what is contained in the backup stored on OneDrive, but I should see them listed. In my case there is not one being stored at all even though the phone reports it has backed up. See screenshots from OneDrive from my phone logged
    into the same account the phone is and the backup settings page above. Without the backup on OneDrive my restored phone will lose at least call history, start screen setup and installed app list from what I have found.

    Step #2 is not displayed on the new phone. (How can it restore a backup that is not on OneDrive at all). It skips over that step and I get a default install on the new phone without my call history, start page or app history. I'm not sure what else I
    might be missing but for sure at least those 3 items do not come across.

    How do I resolve this issue? Suggestions?
     
    kernrsn, Oct 31, 2020
    #2
  3. Onedrive

    Hi Hiatt,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to refer the article Find
    lost or missing files in OneDrive
    for more information regarding the missing files.



    If the issue still persists please follow the steps to contact
    OneDrive support for further assistance on this issue.

    1. Login to OneDrive.com.
    2. Click the ? Help icon on the top banner of the page.
    3. Select Email OneDrive support for the further assistance.






    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Oct 31, 2020
    #3
  4. Missing files after turning off OneDrive backup

    Automatically backup OneDrive Files?

    Hi,

    I would suggest you to use EaseUS Todo Backup.

    After downloading this Kindly follow follow below mentioned steps, i am hopeful that your issue will be resolves by doing this.

    *Launch EaseUS's free backup software and choose "File Backup" option to back up files from your computer or other devices to OneDrive.

    *Select the files or folders you want to back up. Then click "Destination" to select the Cloud Storage > Add Cloud storage service so that you can save your files to OneDrive.

    *Click "Schedule" option to open the Backup Scheme window, here you can create a scheduled backup plan to back up files daily, weekly, monthly or upon an event. For example, you can set at 5 pm, then it will automatically back up these files every day at 5
    pm.

    *Click "Proceed" to automatically back up files to OneDrive.

    You are Done

    Please let me know, if that helps.

    Kind Regards:

    Engr. Malik Yasir
     
    MALIK YASIRNAWAZ, Oct 31, 2020
    #4
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Missing files after turning off OneDrive backup

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