Windows 10: Missing folders in my Windows 10 mail

Today I was organising my mail and moving around some folders. I was happy with the results and could see these folders so I went on with some emails. Clicking MORE again to use these folders showed that they were missing (including their contents).
Any ideas how to find them or how they are stored so as to retrieve them?

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Windows 10 mail app crash when emptying folder

Hi,

In order for us to identify the reason why Windows 10 Mail app is crashing when emptying a folder, we'd like to get the following information:

• Have you made any recent changes or applied an update to your device prior to this issue?
• Are you getting any error messages or error codes? If yes, send us a screenshot.
• What happens when you try emptying a different folder? Does the same issue occur?
• What troubleshooting steps have you tried so far?

For initial troubleshooting, we suggest emptying a folder in Windows 10 Mail app using the steps provided in the article below and then check if the same issue will persist:

How do I empty a folder in Mail for Windows 10?

Looking forward to your response.

 

How to create folders in Windows 10 Mail?

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to create Folders in Windows Mail app, we will certainly help you with this.



I would suggest you to refer the steps mentioned in the article
How do I add or remove folders in Mail for Windows 10? and see if that helps.



You can also refer the article on
Customize the folder list in Mail for Windows 10 to organize the emails.



I hope the information provided by me is helpful for you.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator