Windows 10: missing information in the details pane

As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated





:)

 

Can't get to the Details pane

Hi Reco,

Thank you for being part of the Windows 10 family.

I understand that you are facing issues with organizing folders on Windows 10.

In order to help you better, please provide the information:

1. When you say that "My problem is that I can't get to Organize", how you want your folders to be arranged?

2. When you open individual pictures, are you able to view the detail of the Pictures?

Reply to us with the information, so that we can assist you better.

Get back to us if you need any further assistance on Windows related issues and we will be glad to help.

 

How can I move the details pane to the bottom of Windows 10 folder view?

Hi,



The issue might have occurred due to missing/corrupted files & folders or the personalized settings in the File explorer.



You can personalize the details pane by sliding the window according to your requirement.



To slide the window, hover the mouse pointer over to the faint line separating folders/files and the details pane. You will see double sided arrow, left click and slide the mouse towards right side and check if the details pane size is reduced.



Write to us with the status of the details pane size issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

How to Customize the Details Pane in Windows 10

 

thanks but i've already tried that and it still doesn't bring my audio track info back

 

I would like you to check the system integrity of your Windows OS installation.

• Please type cmd.exe into Start Menu search box.
• Please right click cmd.exe and select "Run as administrator".
• Please type the following command and press the <Enter> key: sfc /scannow (Please note that there is a space between 'sfc" and "/scannow".)
• It should take about 20 minutes to run, if there are no serious errors.
• If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
• If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
• If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately. I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
• If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file.

 

I also don't get audio track info, i think this is default or maybe with some media codecs Windows cannot show some of the details.

 

ive fixed it, i completey uninstalled all my codecs, restarted the pc, re installed codecs, restarted it again and its working, screenshot below is the same file as before now with all the info..thanks anyway and hope this helps anyone with a similar issue

 

[Our posts crossed paths. I can now see your post reporting that the fault has been fixed.]

Have your files also lost their file association i.e. do they still open with the application that you previously used?

Loss of file association is merely one fault that can cause loss of specific info from the Details pane.





Details displayed for an unassociated file
Denis

 

no the file association was fine they still worked ok, seems it was just the codecs..

 

OK. By the way, if you ever do decide to customise what is shown in the Details pane, you can use this procedure

Customize Preview Details in Details Pane of File Explorer - TenForums

Denis

 

already tried that and it didn't work..i only really had this issues since windows updated last week..glad its sorted now though

 

Sorry, I was not referring to the recent fault you experienced.

Because the data displayed by the Details pane had figured in the fault symptoms you described & customising had been mentioned [inappropriately in the circumstances, I thought - customising anything when there is a fault condition seems dodgy], I was just drawing your attention to a good source of advice if you ever did decide to customise your Details pane.

Denis

 

How did you uninstall and reinstall Windows 10 build-in codecs?

 

I assume the OP is using some sort of codec pack (e.g. K-Lite, Shark, etc.).