Windows 10: Missing New Document and New Folder from Rick Click Menu

Hi

Running Window 10 - Office 365

Have lost the ability to Create a New Folder from right click and also from left hand top shortcut and have just noticed also the loss of New Document Icon in the menu.

Windows 10 Version 2004 19041.746

Appreciate assistance getting things back to normal please *Smile

TIA

:)

 

Context item for new folder is missing, also new folder in new edge doesn't work

I've noticed that i'm missing the ability to create new folder from the context menu, strangely there is still the option to create office documents, and compressed folders, but not a proper folder

also from within the latest dev version of edge when i download a file and go to select the folder i want to download to, and press the new folder button it doesn't do anything

I've seen a few suggestions saying about the registry key Computer\HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New but it contains what they're suggesting to add

i'm running insiders preview of 2004 19041.330

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

New folder option missing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the New Folder option is missing from the context menu on your PC. I appreciate your efforts in following certain troubleshooting steps to fix the issue.



For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
2. Which build version of Windows 10 are you using currently?
   

Refer the article
Which version of Windows operating system am I running?



Meanwhile, I would suggest you to create a new user account and check if you face the same issue. Refer the article

Create a local user or administrator account in Windows 10.



Please get back to us with the detailed information to assist you further.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator