Windows 10: Missing purchases from the Microsoft Store

Discus and support Missing purchases from the Microsoft Store in Windows 10 Gaming to solve the problem; When I reinstalled Windows 10 on my desktop PC, the order history for the Microsoft Store disappeared. How do I get the order history back?... Discussion in 'Windows 10 Gaming' started by TulsaDave, May 21, 2022.

  1. TulsaDave Win User

    Missing purchases from the Microsoft Store


    When I reinstalled Windows 10 on my desktop PC, the order history for the Microsoft Store disappeared. How do I get the order history back?

    :)
     
    TulsaDave, May 21, 2022
    #1
  2. sygnus21 Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    So I guess my suggestion of calling Microsoft and telling them you can't activate your purchased OS from their store doesn't count? *Huh
     
    sygnus21, May 21, 2022
    #2
  3. Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com
      and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    http://answers.microsoft.com/en-us/...ws-store/6f0ee18e-c21a-4fd5-a772-1cd6042d3349

    Kind Regards
     
    Vladimir Mi, May 21, 2022
    #3
  4. krollo Win User

    Missing purchases from the Microsoft Store

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys,

    My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro.

    Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet

    What I tried so far:

    Entering the Win10 Pro generic key:



    Received error 0x800700005:


    Missing purchases from the Microsoft Store [​IMG]


    Clicking Close returned another error 0xC004F034:


    Missing purchases from the Microsoft Store [​IMG]


    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro.

    Thanks for any help.


    [FIXED]

    Win 10 Pro suddenly became Win 10 Ent from MS Store app:
    Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase

    Sources:
     
    krollo, May 21, 2022
    #4
Thema:

Missing purchases from the Microsoft Store

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