Windows 10: MIssing user

Discus and support MIssing user in Windows Hello & Lockscreen to solve the problem; When I try to log in on my laptop I usually have 3 user options. I only ever use one and normally use fingerprint to access it. Today fingerprint... Discussion in 'Windows Hello & Lockscreen' started by VivienSilver, Dec 1, 2019 at 12:07 PM.

  1. MIssing user


    When I try to log in on my laptop I usually have 3 user options. I only ever use one and normally use fingerprint to access it. Today fingerprint option is not available and I cannot remember the pin or password. when I ask to reset them nothing happens.


    On accessing miscrosoft family in settings there are only 2 users, not the one I want to use.


    I have no idea how to access my data now. Any ideas would be appreciated.

    :)
     
    VivienSilver, Dec 1, 2019 at 12:07 PM
    #1
  2. Kreij Win User

    Current active users that are friends

    The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.
     
  3. User Account Missing after upgrading to Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    User account not available issue may occur when your lost User account is not a part of any group. Therefore, I would suggest you follow the given steps and see if it helps:

    • On the Search bar type “cmd” and
      click ctrl + shift + Enter
      to open the Elevated Command Prompt.
    • Type the following command: net localgroup “Administrators” [Computer Name]\[Missing User] /add
    Regarding Kaspersky not compatible, Since we do not deal with third party applications I would suggest contact the third party application manufacturer about the issue.

    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Dec 1, 2019 at 12:09 PM
    #3
  4. MIssing user

    Why did the startup window get cleared?

    I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.
     
Thema:

MIssing user

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