Windows 10: Missing Windows 10 user account

Discus and support Missing Windows 10 user account in Windows Hello & Lockscreen to solve the problem; My system administrator user account, which is shown as being active when using the "net user", is NOT listed as a account I can switch or log-on to.... Discussion in 'Windows Hello & Lockscreen' started by SerenaBuchholtz, Feb 13, 2020 at 1:42 PM.

  1. Missing Windows 10 user account


    My system administrator user account, which is shown as being active when using the "net user", is NOT listed as a account I can switch or log-on to. In other words, my windows boot-up screen does not list that account, nor does any account setting screen show that user name, yet the lower level "net user <username>" command shows that account as existing AND as being active.


    This is what I have tried to fix the problem to no avail:


    1. Using the "net user <username> /ACTIVE:yesno" command to toggle it non-active and active. Activating the normally hidden "Administrator" user caused that username to now appear as a user to switch or log-on to. Missing Windows 10 user account 9c993543-aa0d-476c-8461-01a6b0512522?upload=true.png


    2. Doing a system restore back to a point where I know that account username was listed. Doing this had no effect, the account was still listed as active with the "net user <username>" command but missing from the list of accounts to switch or log-on to.

    :)
     
    SerenaBuchholtz, Feb 13, 2020 at 1:42 PM
    #1
  2. Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Missing Windows 10 user account :(
     
  3. 95Viper Win User
  4. Missing Windows 10 user account

    User Account Missing after upgrading to Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    User account not available issue may occur when your lost User account is not a part of any group. Therefore, I would suggest you follow the given steps and see if it helps:

    • On the Search bar type “cmd” and
      click ctrl + shift + Enter
      to open the Elevated Command Prompt.
    • Type the following command: net localgroup “Administrators” [Computer Name]\[Missing User] /add
    Regarding Kaspersky not compatible, Since we do not deal with third party applications I would suggest contact the third party application manufacturer about the issue.

    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Feb 13, 2020 at 1:43 PM
    #4
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Missing Windows 10 user account

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