Windows 10: missing Windows Defender, the options to recover do not match what is available on my pc,...

SYLWIL41 · Jun 12, 2024

I'm missing Windows Defender, the options to recover do not match what is available on my pc, been trying for over 3 days. Doesn't recognize me as administrator. Trys to recover but keeps buffering. I'm sure I caused this last week and of course I'm not able to backtrack.

:)

Ike-Daniel Matthias · Jun 12, 2024

How can I guarantee Windows defender is working optimally, recover missing files and further secure my data? Help urgently needed!

I performed a full system (Windows 10) scan using Windows defender and Windows defender detected some malware. I tried to view the report of the list of malware found and Windows defender application keeps closing unexpectedly, and keeps doing same each time I try to view the list or try to take an action. I used Norton Antivirus plus to scan my system again and after the scan it reported that eight (8) issues were discovered and resolved. However, I still noticed Windows defender displaying list of malware requiring action and when I try to view the list, window defender closed unexpectedly. Now some files are also missing from my desktop and I want my system to respond optimally (as it is slow). What could be the problems and what steps can I take to secure my system, recover missing desktop files and keep my files safe? Anyone to help, your suggestions and advice is urgently needed please? Thank you for your help!

Karthicka_R · Jun 12, 2024

All files on Downloads folder gone after updating windows defender

Hi,

I understand the inconvenience caused to you. We will help you to resolve the issue.

I suggest you to follow the below steps to recover the deleted files in Windows Defender and check if it helps.

In the search box type as ‘Windows Defender’ and click on it.

Under the tab ‘History’ select the option ‘Quarantined items’.

Click on ‘View Details’ and check if any files are available.

If the files are present then click on the file and click on ‘Restore’.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

Eranda Peiris · Jun 12, 2024

No power options available after Windows update

Please refer to this link:

Fix: Power Options Missing after Windows 10 Creators Update | Driver Talent

Many users found the power option missing in the start menu after
Windows 10 Creators Update. All the power options are not available in
Windows 10 CU when you clicking on the power option in the start menu,
you may no longer see the Sleep/Shut Down/Restart option. Instead,
you'll get a message, saying “There are currently no power options
available.” The only way to sleep/shutdown your computer is to log out
since the power options are available on the sign in the interface. To
get rid of the unsless Windows 10 power options and find those
features back, below are a few tricks for your reference.

Read More:

Fix Start Menu Not Working after Windows 10 Creators Update

Method 1.

Run SFC /Scannow to Fix Power Options Missing Issue on Windows 10 Creators Update

The power option missing or not working error in Windows 10 Creators
Update could also be caused by corrupt or missing system files. To
rule out that possibility, you could run the SFC command (System File
Checker) to repair the problematic system files and retrieve the power
options. Below is how:

Press Win + X to select Command Prompt (Admin).

Type sfc /scannow and then hit Enter. (Make sure to put a space between “sfc” and the slash.)

Type powercfg –restoredefaultschemes after the sfc /scannow command completes and then hit Enter.

Type DISM /Online /Cleanup-Image /RestoreHealth and hit Enter.

Reboot your computer after the process finishes and then try the Sleep, Shut down, or restart option in the power menu to check whether
the power options are available now.

Method 2.

Tweak Group Policy Editor to Resolve Windows 10 No Power Options Available after Creators Update

If running the SFC commands fails to fix the futile power options in
Windows 10, try the Group Policy Editor tweak as below tutorials.
Before the registry tweak, you’d better backup your registry first in
case of any further system issues like blue screen, black screen with
cursor, Windows Hello not working etc.

Go to Search, type gpedit.msc to open Group Policy Editor.

Navigate to the following path:

User Configuration -> Administrative Templates -> Start Menu and Taskbar

Double-click on "Remove and Prevent Access to the Shut Down command".

Select “Not Configured” or “Disabled” and then click Apply.

Close the Group Policy Editor and then try the power options menu to see if the sleep/hibernate/restart option functions now.

Pro Tip：

If you are a Windows 10 Home user, the Group Policy Editor is not
available. But you can run regedit to open the Registry Editor and
then follow the below path to find the missing power options back:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Ensure that a value named NoClose exists with a value of 0.

Reboot your computer and check whether the Power Options missing bug
gets fixed.

Method 3.

Add User Rights in the Local Security Settings to Get the Missing Power Options Back

Add User Rights in the Local Security Policy is also said helpfully to
repair the power options malfunction:

Press Win + R keys and type: secpol.msc and then hit Enter to open the Local Security Policy.

Go to: Security Settings –> Local Policies –> User Rights Assignment –> Shut down the system.

Choose Properties and then Add Users or Group to add your user id or group.

[power-options-not-available-windows-10-creators-update.jpg][4]

Once the new user or group has been added, click OK to save changes.

Sign out and Restart your computer.

Sign in and then you should find the Restart & Shutdown options are available.

Method 4.

Update Drivers for the Creators Update to Retrieve the Power Options in Start Menu

Incompatible drivers can result in issues like unresponsive power
options menu, cursor disappearing, CHKDSK /F/R not working,
mouse lagging etc. after Windows 10 CU. To update your device drivers to match the Windows 10 Creators Update and resolve the
glitchy power options from start menu via a time and energy saving
way, we recommend you to use a professional driver update and
management utility, like Driver Talent. Favored by millions of
people worldwide, Driver Talent detects your problematic drivers and
then fixes them by downloading the best-matched drivers for Windows
computer.

Follow the steps to update drivers and troubleshoot the power options
no longer available problem on Windows 10 CU.

Step 1.
Scan for Problematic Drivers

Click “scan” and Driver Talent will scan for all the drivers installed
on Windows 10 Creators Update.

Step 2.

Update the Best-matched Drivers

All the problematic drivers will show to you after step 1. Click
“Download” or “Update” to install the proper drivers and solve
unresponsive power options hitch for Windows 10.

Notes: Backup your drivers in advance in case you want to roll back
drivers in the future.

Step 3.

Reboot Your PC

Restart your Windows 10 Creators Update laptop or desktop PC to make
the updated driver take effect.

Above are all troubleshooters we find to fix Power Options Missing
after Windows 10 Creators Update. If you know more solutions on the
unresponsive power options problem, please share with us in the
comment section below, or go to the OStoto official forum for
further discussion via the left menu on the page.
Click to expand...

Windows 10: missing Windows Defender, the options to recover do not match what is available on my pc,...

missing Windows Defender, the options to recover do not match what is available on my pc,...

missing Windows Defender, the options to recover do not match what is available on my pc,...

missing Windows Defender, the options to recover do not match what is available on my pc,...

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