Windows 10: MKV file will not play on one PC

Discus and support MKV file will not play on one PC in Windows 10 Software and Apps to solve the problem; I have three PCs with the same version of PotPlayer. Two of them will play a certain mkv file, one will not. All will play the file with VLC. All PCs... Discussion in 'Windows 10 Software and Apps' started by Wobitancrawfodi, Feb 10, 2021.

  1. WOBITANCRAWFODI
    Wobitancrawfodi Win User

    MKV file will not play on one PC


    I have three PCs with the same version of PotPlayer. Two of them will play a certain mkv file, one will not.
    All will play the file with VLC.
    All PCs are on the same Windows 10 1809 OS. All at the same patch level.
    I ran mkvalidator over the file and it says the "file appears to be valid".
    I thought it might be an issue with Audio as the audio track is A-EAC3, but other files with the same audio format play fine. I also removed the audio track from the file and it still would not play. But even so - it plays fine of 2 of the 3 PCs.
    So something is different about this PC... I just don't know where to start looking.

    I already uninstalled potplayer and tried different versions. So it seems to be my Windows that is the issue.

    Any ideas?

    :)
     
    Wobitancrawfodi, Feb 10, 2021
    #1
  2. VANESSA YAR
    Vanessa Yar Win User

    Problem with mkv Files

    Hi,

    Experiencing issues in playing mkv files after an update may have something to do with the video card driver. If you have another mkv player app or program, we suggest that you try playing those files using another app or program to help us sort out this
    issue.

    If in case the issue persists, we suggest running video troubleshooter. Just click
    Find and fix problems playing movies, television, or video on this
    link.

    You may also try rolling back the video card driver. Follow these steps:

    • Right-click the Windows key and select Device Manager.
    • Locate and right-click your display adapter, then select Properties.
    • Select the Driver tab and click the Roll Back Driver option.

    Let us know how it goes so we can further assist you.

    Regards.
     
    Vanessa Yar, Feb 10, 2021
    #2
  3. ARRAKIS9
    Arrakis9 Win User
    Arrakis9, Feb 10, 2021
    #3
  4. HEERO---01
    Heero---01 Win User

    MKV file will not play on one PC

    Is N900 capable of playing MKV files?

    Is N900 capable of playing MKV files?

    I have a mkv files of 720p~



    Even after I install the Extra codecs support plugin it cannot play.
     
    Heero---01, Feb 10, 2021
    #4
Thema:

MKV file will not play on one PC

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