Windows 10: mobile hotspot connection problem

hi

i have a DELL laptop but when i try connecting my laptop with my phone via mobile hotspot it always display we cannot setup mobilee hotspot

:)

 

Internet is not connected in Mobile Hotspot

We can try the following ways to troubleshoot the issue:

1. Create a mobile hotspot and share it, how to create a mobile hotspot and share it, we can refer this article: How to turn your Windows 10 PC into a wireless hotspot
   
2. Is there some settings like "Allow all Users" when creating hotspot, if so we can try to enable it, then all devices are able to pick up hotspot connection.
   
3. All the devices or only one android device cannot connect the network name of this hotspot? If all the devices can not connect to this hotspot, it may be a problem with creating or sharing hotspots, if only one android device can not connect this hotspot, it may be the settings problem with this android device.
   
4. Is there a device that can find the network name of this hotspot?
   
5. If a device discovers this hotspot, when we want to connect to this hotspot, is there a prompt to verify the network name and password?
   
6. If the android device can connect other wifi or other hotspots, it may be settings problem with this android device.
   
7. We can try to add a hotspot network manually in the android devices, then we view if it can connect the mobile hotspot.
   

 

Windows 10 Mobile Hotspot Not working

Hi,

Your Bluetooth connection may be enabled which prevents you from setting up your mobile hotspot. To have this addressed, we suggest turning off the Bluetooth connection and see if you're able to set up your mobile hotspot. Follow these steps:

• Open Settings and select Devices.
• Click Bluetooth, then toggle it OFF.

Once done, check if you can now turn on your computer's mobile hotspot. Let us know how it goes.

Regards.

 

Windows 10 Mobile Hotspot Problem

Hi John,

I realize the inconvenience you are experiencing with on Windows 10.

To assist you better, please provide us the information below:

• Have you checked the issues with other network connection?

I suggest you to refer to the steps provided in the Microsoft Help Article and check if it helps.

http://windows.microsoft.com/en-us/windows-10/use-your-pc-as-a-mobile-hotspot

Please get back to us with an update on Wi-Fi hotspot issue, we will be happy to help.

Thank you.