Windows 10: Mobile hotspot has limited connectivity

Discus and support Mobile hotspot has limited connectivity in Windows 10 Network and Sharing to solve the problem; I use an ethernet cable to connect my laptop to the internet. It works very well. Problem is, when I turn my Mobile Hotspot on, it only gives limited... Discussion in 'Windows 10 Network and Sharing' started by LPMHSI, Oct 11, 2018 at 5:42 AM.

  1. LPMHSI Win User

    Mobile hotspot has limited connectivity


    I use an ethernet cable to connect my laptop to the internet. It works very well. Problem is, when I turn my Mobile Hotspot on, it only gives limited connectivity to my iPad. I can only use a few apps like Safari and Messenger. I can't play games, use other social networking sites, or even update my apps. It used to function properly 2 weeks ago. I honestly didn't touch any setting as I only use my laptop for research. I already tried resetting (not restarting) my laptop but it didn't help.

    :)
     
  2. Vanessa Yar Win User

    Windows 10 Mobile Hotspot Not working

    Hi,

    Your Bluetooth connection may be enabled which prevents you from setting up your mobile hotspot. To have this addressed, we suggest turning off the Bluetooth connection and see if you're able to set up your mobile hotspot. Follow these steps:

    • Open Settings and select Devices.
    • Click Bluetooth, then toggle it OFF.

    Once done, check if you can now turn on your computer's mobile hotspot. Let us know how it goes.

    Regards.
     
  3. Jennifer Bri Win User
    Mobile Hotspot

    We appreciate that you have tried the suggested steps above. Have you tried to connect other devices to the mobile hotspot on your PC?

    Since the issue is still the same, we suggest that you uninstall/reinstall the network adapter driver and check if this will resolve the issue. Follow the steps below:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for Network adaptor and click on it expand it.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic network adapter driver.

    We can also update the network adapter driver. Skip step 3 from the above steps and right click on the device and click on update.

    Feel free to post back for any updates.
     
    Jennifer Bri, Oct 11, 2018 at 5:51 AM
    #3
  4. Zedrick Del Win User

    Mobile hotspot has limited connectivity

    Mobile hotspot??

    Hi,

    Seeing other Wi-Fi range on your device is normal, especially, other devices that are configured for mobile hotspot. To provide you the appropriate steps that can resolve your concern, we'd like to ask the following:

    • Where did you see the Wi-Fi name and password? A screenshot of it is highly appreciated.
    • Does your mobile hotspot name and password is also shown on it?
    • Are you getting any connection issues on your mobile hotspot?

    Your reply is most important for us to ensure we assist you accordingly.
     
Thema:

Mobile hotspot has limited connectivity

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