Windows 10: Monitor goes off (black screen) Please help.....

Discus and support Monitor goes off (black screen) Please help..... in Windows 10 Graphic Cards to solve the problem; Hello guys, im new at this forum. I opened this account just for this unexpected problem and i can't find the solution. I request help from you all.... Discussion in 'Windows 10 Graphic Cards' started by asimscreed, Feb 17, 2021.

  1. Monitor goes off (black screen) Please help.....


    Hello guys, im new at this forum. I opened this account just for this unexpected problem and i can't find the solution. I request help from you all. Any reply is appreciated.

    Everything is okay with my PC, MY Rig is: i5 9600k 16gb ram gtx 1660 ti asus prime z370 P II motherboard.

    But i was trying to overclock a month ago (i was just trying the limits) and i boosted the clock like from 12000mhz to 15000mhz accidentally and i opened the fans to 80% speed. Then my monitor went off. I guess it was too much for it. Then i restarted my pc, everything was ok. Then monitor started randomly to black off and fans were at high speed (same as i made that overclock) . This happens when i play, when i watch something, even when nothing is opened in pc, just desktop.
    What i have tried : 1. I deleted the gpu tweak 2 application (where i overclocked my pc)
    2. i installed gpu tweak again and overclocked it like in so small amount like from 12000mhz to 12010mhz.
    3. i made a half format of my pc (just local disk CMonitor goes off (black screen) Please help..... :)
    4. i made a full format of my pc.

    I tried all of these, nothing worked. And all i have in my mind is to detach the gpu at attach it again, nothing more. Please help me. I made a brand new PC with a monitor and this problem causes all by my fault and now i can't play any game that exists.

    :)
     
    asimscreed, Feb 17, 2021
    #1
  2. Rose Cal Win User

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 17, 2021
    #2
  3. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Feb 17, 2021
    #3
  4. Maria Fab Win User

    Monitor goes off (black screen) Please help.....

    Screen goes black

    Hi,

    To isolate your concern, we would like to ask a few questions:

    • Were there any changes made on your laptop prior to this?
    • Does it only happen when you use Internet Explorer, or have you tried using a different browser?
    • Are there any external devices plugged into your laptop?

    If your laptop experiences a black screen after upgrading to Windows 10, you may refer to this
    link on how to troubleshoot black screen errors. Follow the steps provided. For additional help with
    Internet Explorer, click here.

    Let us know how it goes.
     
    Maria Fab, Feb 17, 2021
    #4
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Monitor goes off (black screen) Please help.....

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