Windows 10: Monitor Going Bad?

Discus and support Monitor Going Bad? in Windows 10 Drivers and Hardware to solve the problem; I have an LG E2250 monitor and when I start games that use d3d the screen turns black, if I turn the monitor off, then on, the problems goes away until... Discussion in 'Windows 10 Drivers and Hardware' started by Gramps, Dec 25, 2015.

  1. Gramps Win User

    Monitor Going Bad?


    I have an LG E2250 monitor and when I start games that use d3d the screen turns black, if I turn the monitor off, then on, the problems goes away until the next time I run a game. Everything else is working fine, no other issues, tried a variety of Nvidia drivers on my gtx750ti and the results are always the same. Once the game starts there are no issues with the monitor it just happens a few minutes after the monitor is turned on. I suspect that if it was the video card the games would not run at all, as opposed to the monitor just going black.. I re-installed NVidia drivers using DDU, did a sfc /scannow with no errors. Windows 10 is updated. Pulled the video card and re-installed, tried a different monitor cable but still the same. I do not have a spare monitor I can test it on but to me it appears to be related to the monitors ability to change modes. Games are run using the monitors native res of 1920 x 1080, full-screen or windowed the issue remains. Anyone experienced anything similar?

    :)
     
    Gramps, Dec 25, 2015
    #1
  2. Yolvi Ell Win User

    1 monitor going blank in dual monitor setup

    Hi,

    It's possible that some settings were affected by a recent Windows update, causing the blank screen in one of your monitors. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

    • Which build version of Windows 10 is currently on your computer? To check, click
      Start, type winver, and press Enter. For example, 14393.1066.
    • Are you using a third-party antivirus program?

    As initial troubleshooting, since you've already tried safe mode, perform a
    clean boot
    while you have both monitors connected to see if the screen still goes blank while Windows is operating with minimal drivers and programs. If both monitors work properly in a clean boot environment, check the section
    How to determine what is causing the problem by performing a clean boot for what to do next.

    Note: To return your computer back to normal, check the section How to reset the computer to start normally after clean boot troubleshooting.

    We look forward to your reply.
     
    Yolvi Ell, Dec 25, 2015
    #2
  3. ay ay ron Win User
    1 monitor going blank in dual monitor setup

    so i have this problem where one monitor is blank (ill use this term instead of black because there is still light coming through, its not off and not showing no dvi connection, its just blank).

    im using windows 10, with amd bulldozer cpu, a gtx590 graphics, solid state drive.

    i have one aoc 24inch and one philips 23inch in portrait mode. both on dvi. one monitor is plugged into the left bank of the graphics card and one monitor is plugged into the right bank of the graphics card (it is a dual gpu card, the top row of dvi is one
    gpu and bottom row of dvi is the other gpu on the same card).

    i never had this problem on windows 7, upgraded windows about a year ago, and havnt had this problem until now.

    when i boot the images boot on my portrait monitor (which is my secondary monitor) sideways which is fine because that then normally changes to windows starting with my task bar being on my landscape monitor (my primary monitor). lately however, my primary
    monitor is staying blank and my secondary monitor is staying on with nothing but the 4 icons i have on it, and some pinned items on the task bar (not the full task bar) as i have an extended desktop set up.

    if i change primary monitors to my portrait monitor it instantly fixes it, but it changes the background on the blank monitor from windows 10 logo to woman running on beach which seems strange enough. and this is all at no easy feat, i have to open display
    settings which opens on the blank monitor then click randomly to try find the window on a monitor i cant see anything on, then drag it to the working monitor to change it. it makes the uninstall and install noise and turns on.

    after a shut down or restart, it goes back to being one blank monitor.

    if i log out (mine is the only user anyway) then both monitors go blank and i cant see anything.

    if i change the resolution to a lower resolution it sometimes turns off and sometimes turns on, no resolution fixes it or breaks it necessarily.

    if i unplug my portrait monitor the single monitor works fine.

    if i start in safe mode it only allows one monitor and both work fine either way with safe mode.

    i did have f.lux running ( a program that takes the blue out of the monitor at night ) and unintalled it today with no progress.

    ive gone into device manager and uninstalled both the monitors and unplugged them, turned one off started the pc and turned it back on just to have the same problem. most of the time i think i may have fixed it but i shut down or restart and it undoes the
    fix.

    i updated nvidia drivers a few days ago. the monitors are both generic pnp monitors and drivers cant be upgraded according to windows 10.

    i tried changing to 3 different power saving options and also went into trouble shooter which restarted my sleep mode settings. win+ctrl+shift+b also doesnt work. neither does win+p.

    ive had this problem for a week, ive tried everything short of reinstalling windows which i want to avoid at any cost.

    the problem i suspect has come from a windows update, the only other change i made around the same time, was removing the password from my user (it never used to have one, i just put one on temporarily while i was on holiday).

    any help or experience with this problem would be appreciated.

    Moved from: Windows / Windows 10 / Devices & drivers / PC
     
    ay ay ron, Dec 25, 2015
    #3
  4. Gramps Win User

    Monitor Going Bad?

    Well, I borrowed a monitor for testing purposes and the problem went away. Was saving to upgrade my video card but it looks like a new monitor first!
     
    Gramps, Dec 25, 2015
    #4
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Monitor Going Bad?

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