Windows 10: Monitor issue

Discus and support Monitor issue in Windows 10 Drivers and Hardware to solve the problem; I am at a loss on this one. Every time I start up my Windows 10 computer, the monitor will come on for a few seconds and then go into sleep mode. I... Discussion in 'Windows 10 Drivers and Hardware' started by DP_1963, Apr 19, 2021.

  1. DP_1963 Win User

    Monitor issue


    I am at a loss on this one.


    Every time I start up my Windows 10 computer, the monitor will come on for a few seconds and then go into sleep mode. I turn it off and then back on and it will stay on for a few seconds and then go black. The computer is still running fine but just can't see anything on the monitor.


    How can I fix this issue?

    :)
     
    DP_1963, Apr 19, 2021
    #1

  2. Dell XPS 15.6 Monitor issues

    Hi,

    Monitors may not work as expected if the driver is not up-to-date. With this said, we suggest that you check if you have the latest drivers installed. In addition, we would like to ask some questions that may help us to isolate the issue.

    • Does the external monitor work with your laptop before?
    • Have you tried to connect the external monitor to your desktop?
    • When did the issue start?
    • Were there any changes made to your computer prior to the issue?
    • What troubleshooting steps have you done so far?
    We're looking forward to your response.
     
    Katrina Men, Apr 19, 2021
    #2
  3. SamuelLV Win User
    'Generic PnP monitor' issue

    Hello Angelica,

    I would suggest you follow steps to update the monitor driver:

    Press Windows + X keys

    Choose Device manager

    Click on Monitors

    Right click on ‘Generic PnP monitor’ and click on update driver

    Tap on Browse my computer for driver software

    Tap on Let me pick from a list of available drivers

    Choose ‘Generic PnP monitor’ and tap on Next

    When you are done please restart the computer.
     
    SamuelLV, Apr 19, 2021
    #3
  4. Johan45 Win User

    Monitor issue

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Apr 19, 2021
    #4
Thema:

Monitor issue

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