Windows 10: Monitor resolution problem

Discus and support Monitor resolution problem in Windows 10 Graphic Cards to solve the problem; Hi After installing a new computer/windows 10 pro, I have an issue with my monitor and its resolution. With my previous computer I had 1920x1080,... Discussion in 'Windows 10 Graphic Cards' started by amos, May 21, 2020.

  1. amos Win User

    Monitor resolution problem


    After installing a new computer/windows 10 pro, I have an issue with my monitor and its resolution.

    With my previous computer I had 1920x1080, with the new computer, the default was on 1024x768 with only 3 lower resolution options.

    After playing with the adapter (radeon rx vega m) settings, I manage to see 1920x1080 but then the screen position is in such way that the taskbar starts exactly where the monitor ends (bottom) and the window's caption (when maximized) starts where the monitor ends (top).

    I have an auto adjust in the monitor but this configuration satisfies it.

    The monitor (19' or 21') is not new but not that old (I think Monitor resolution problem :)). Could this be problem of old vs new equipment or is it something else?



  2. Second monitor screen resolution problem


    For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?

    • When did the issue first begin?

    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

    We look forward to your response.
    Michael Gall, May 21, 2020
  3. Monitor resolution


    Thank you for posting your question in Microsoft Community.

    I understand that you are facing issues with screen resolution. I will try to help you in fixing the issue.

    To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:

    What exactly happens when you try to change the screen resolution? Do you get any error message?

    The recommended resolution on windows 10 is 1920 x 1080. Change the resolution to 1920 x 1080 and check.

    The reason why your display was stretched sideways is because the resolution was in-corrected.

    Here are the steps to change the screen resolution:

    • Right Click the Desktop and select
      Screen Resolution.
    • Click the Make text and other items larger or smaller link.
    • In the Change only the text size section click the
      drop down menu
      to select the items you want to change.
    Hope the information was helpful
    Nachappa C K, May 21, 2020
  4. Monitor resolution problem

    Resolution change problem

    Hi Miles,

    Booting your computer into safe mode may help resolve the issue. Safe mode will adjust your computer's resolution back to default, thus make your monitor or tv work again. Follow the steps below:

    • Power On your PC.
    • Press F8 during the first 10-15 seconds of your computer booting up.
    • Advance Boot Options should load, select Safe Mode.
    • Once in Safe Mode, try adjusting the resolution settings.
    • Restart your computer.
    If the issue still persists after doing the steps, we suggest using another monitor to help resolve the issue.

    Get back to us with the outcome so we can help you out further.
    Martin Bar, May 21, 2020

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