Windows 10: Monitor sound output not found since latest Windows update

Hello,


I have a Hanns G HT225HPB monitor connected to my computer over a DisplayPort cable. Previously, I could set the monitor's loudspeaker as audio output. Since latest Windows update (W10 Pro 1903 - 18362.418) this output doesn't appear any more in the list of audio outputs. How can I solve this?


Thank you for helping.

:)

 

Dual Monitor Sound Output with 2 HDMI's

• #1

Hello, Im trying to output my PC sound to my dual monitor setup (HP VH240a x2)

I've tried enabling the stereo mixer in windows and replaying to the second monitor and even used a direct audio jack instead but nothing.

Also, I tried NVIDIA's Control Panel and enabled surround but it doesnt work

Pc specs : ROG-STRIX-RTX2060-6G-GAMING

Intel i5-9600k

Gigabyte Z390 AORUS PRO WIFI

 

dual monitors stops sound

Hi David,

Thank you for posting in Microsoft Community.

To assist you better, I suggest you to answer the below questions.

• When will the sound disable, when playing through main monitor or the extended monitor?
• Did you try enabling the sound from the sound drivers and check if it helps?
• Since from when are you facing this issue?

This issue causes because the monitor automatically takes the HDMI sound as the Default input. Disable and enable the speakers and check if it helps.

I suggest you to try the below steps and check if it helps.

• Right click on the volume control and then
  Properties,
• When you connect the HDMI it becomes the default output device, even though it has no speakers.
• You need to change this back to "Speakers" and set as default.

Hope this helps. Keep us posted to help you better.

 

Audio output issue - Windows 10

Hi,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  

I suggest you to try the troubleshooting steps listed in the articles listed below:

• Fix sound problems in Windows 10
  
• Windows 10 – Audio Troubleshooting Tips
  

If you’re facing sound issues on Envy 24 monitor speakers, you may try the steps listed in
HP Flat Panel Monitors - Troubleshooting Sound Problems with Monitor Speakers



If the issue persists, you may update the chipset drivers for your PC and check if it works.



Regards,