Windows 10: Monitor turns off when computer goes to sleep

Discus and support Monitor turns off when computer goes to sleep in Windows 10 Drivers and Hardware to solve the problem; Hi everyone, This is a really small problem but I just want to get down to the cause of it. I am running windows 10 with dual monitors and every... Discussion in 'Windows 10 Drivers and Hardware' started by hostelcat, Oct 20, 2016.

  1. HOSTELCAT
    hostelcat Win User

    Monitor turns off when computer goes to sleep


    Hi everyone,

    This is a really small problem but I just want to get down to the cause of it. I am running windows 10 with dual monitors and every time the computer goes to sleep one of the monitors turns off and requires me to push the power button on the monitor to turn it back on. Both monitors are LG LED 23EN43 but it only happens on one of them. Any ideas why this might be happening and how to stop it?

    :)
     
    hostelcat, Oct 20, 2016
    #1
  2. TAMARA_SADEL
    tamara_sadel Win User

    computer turns off when it goes to sleep

    Depending on the model of your laptop, you may be able to check the battery health in the BIOS.

    This problem may be due to the power settings not correct. In the search box, search for Power & Sleep make sure the settings are to your liking.
     
    tamara_sadel, Oct 20, 2016
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    computer turns off when it goes to sleep

    What is the make and model of your computer?

    What have you done so far to troubleshoot the problem?

    How long has this been happening?

    Which version of Windows 10 is currently installed: 1507, 1511, 1607, 1703?

    Which version of Windows did you upgrade from?

    Sometimes your computers firmware, which deals with things like power management, which is related to sleep needs to be updated. Remember, the issue you are experiencing here is outside of Windows, where its not resuming from sleep. Windows is in a saved state
    on the hard disk and can't manage the hardware resources, thats left up to Firmware (your BIOS) to handle. So, its obvious this more a hardware issue than software, but updated driver software can fix it.

    It could suggest you need to update your chipset drivers and BIOS.

    I recommend you update the most critical ones: BIOS, Chipset, Display Driver, Network adapters.

    If that does not work, I recommend you try two things

    First: Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Batteries

    Right-click Microsoft ACPI-Compliant System.

    Choose Update Driver Software.

    Make sure you are connected to the Internet, the check for updates.

    When complete, restart then check if you can sleep and wake.

    Second option

    uninstall your display driver then restart

    Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Uninstall

    Exit Device Manager

    Restart

    If that does not work, well, we need to try something else. Try resetting the BIOS:

    https://www.groovypost.com/howto/reset-pc-bios-...
     
    Andre Da Costa, Oct 20, 2016
    #3
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Monitor turns off when computer goes to sleep

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