Windows 10: Monitor turns off

Discus and support Monitor turns off in Windows 10 Support to solve the problem; This happened sometimes in Windows 8.1 and still happens in Windows 10. I went into settings and changed when to turn off monitor to never and put this... Discussion in 'Windows 10 Support' started by bha19, Jul 31, 2015.

  1. bha19 Win User

    Monitor turns off

    This happened sometimes in Windows 8.1 and still happens in Windows 10. I went into settings and changed when to turn off monitor to never and put this computer to sleep to never so why does the monitor turn off after no activity anyway?

    bha19, Jul 31, 2015

  2. Monitor turns off then on, off then on.

    Hi Opioohana,

    Thank you for posting in Microsoft Community. I understand that you are having a hard time dealing with the power issues which is causing your monitor to act funny.

    This issue could be either due to some issues with the power settings or corrupted system files on the computer.

    I will certainly help you with it.

    Appreciate you for trying to fix the issue by yourself.

    Here's what you can try to resolve the issue.

    Method 1: Run the Power Troubleshooter

    1. Open Control Panel.

    2. Type “Troubleshooting” in the search bar and press “Enter”.

    3. In the “Troubleshooting” window, click on “View All” on the left pane.

    4. Click on “Power”.

    5. Click on “Advanced” and then click on “Run as Administrator”.

    6. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

    Shut Down the computer, wait a couple of minutes and then use the
    Power Button to start the computer.

    Method 2:

    I would suggest you to restore default settings of power plan and check if it helps.

    1. Open Control Panel.

    2. Click on the Power Options icon.

    3. Click on Change advanced power settings.

    4. Select the option “Restore default settings for this plan”.

    Method 3: Obtain the latest video card drivers.

    The video card driver determines how the computer negotiates power saving mode with the monitor, among other things. To ensure that you video card driver is not at fault, download the latest video card driver from the manufacturer's website. You can determine
    which video card you have by opening up the Device Manager and reviewing the model name and number of the Display Adapter.

    To do so: In the search bar, type in "device manager"; then click the Device Manager link when it appears. The Device Manager window should appear; look for "Display adapter" and click it. Your video card name and model number should be listed there

    Do keep us posted on how it goes. We are happy to help you.
    Joy Kemprai, Jul 31, 2015
  3. Monitor turns off then on, off then on.


    Thank you for responding.

    I suggest you to try the below troubleshooting steps and check if it helps.

    Method 1: Run Power troubleshooter and restore the power plans to default

    Step 1: I suggest you to run power troubleshooter to check if there is any corruption in the power plan settings and check if it helps.

    • Type troubleshooting in the search box on taskbar and click on it in results.

    • Click View all and then click

    • Click Next and follow on-screen instructions.

    If the issue persists,

    Step 2: Reset and restore the power plans to default:

    • Right-click on Start button
      and click on Command Prompt (Admin).
    • In the command prompt, type powercfg –restoredefaultschemes
      and hit Enter.
    • Exit command prompt.
    Note: This would reset the power plan settings to default. Any customized power plans are would be removed.

    Method 2: I suggest you to perform a
    Clean boot to
    check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

    Disclaimer: Putting your system in
    Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

    How to perform a clean boot in Windows

    (Applies to Windows 10 as well)

    Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a
    Normal startup mode.

    Hope it helps. Reply to the post if the issue still persists for further assistance,
    Deepika Gowda, Jul 31, 2015
  4. CountMike New Member

    Monitor turns off

    Did you do it in advanced settings too ?
    If it's a brand name computer or laptop it could be some program supplied by manufacturer that overrides it.
    CountMike, Jul 31, 2015

Monitor turns off

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