Windows 10: Monitor

Discus and support Monitor in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have a Surface Book 2, with a new dock USB-C which I have a Dell monitor plugged into to have a second screen for work. The second screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Briddie, Jun 29, 2020.

  1. Briddie Win User

    Monitor


    Hello,


    I have a Surface Book 2, with a new dock USB-C which I have a Dell monitor plugged into to have a second screen for work.

    The second screen randomly goes black between 1-30minutes for 0.5 - 3 seconds.
    I have also tried another monitor with an HDMI cable and still have the same issues.
    I used an older doc, with an adaptor for a digital display, and had no issue with a second monitor.
    I have tried plugging in the Dell monitor via a USB-C cable into the Dock, and it still turns blacks out from time to time the sound stays works ok
    I have tried plugging in the Dell monitor via a USB-C cable into the Laptop, and it still does the same.
    I have updated drivers of monitor and graphics
    I have updated the dock
    I have updated the monitors

    Tried monitors into other computers, no issues.


    I reset my laptop and started afresh in case an update installed badly.


    Spending over $400 on a dock, and buying a new monitor to try and fix the issues, and then they continue to happen, is a little frustrating.


    Any support would be welcome.

    :)
     
    Briddie, Jun 29, 2020
    #1
  2. Sasqui Win User

    Overclocking / Undervolting guide for Vega 56 or 64?

    Here's a quick laundry list:

    List of software to use for overclocking and testing
    Examples:
    Wattman (and how to find and use it, like an overview, including profiles)
    Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
    How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

    Step-by step overclocking in Wattman
    Fan speeds
    Power limit
    Temp limit
    Voltages
    Core speeds
    Memory speeds
     
    Sasqui, Jun 29, 2020
    #2
  3. Trouble with 2 monitors

    Hi Tim,

    Thank you for posting your query in Microsoft Community.

    I suggest you to change the settings to Extended Monitor and check if it helps.

    Please follow below steps:

    • Right Click any ware of the Desktop, and launch Personalization.
    • Go to dual monitor settings under personalization, and change it Extended Monitor.
    Please get back to us for future support, we’ll be glad to assist you further.



    Thank you.
     
    Prabhavathi Patil, Jun 29, 2020
    #3
  4. Monitor

    i have a problem to connect 2 monitors.

    Hi Ron,

    Thank you for posting your query in Microsoft Community.

    • What changes did you make in the BIOS? As making the changes in the BIOS is only recommended by Microsoft if done by the manufacturer.
    • How are you connecting to the 2nd monitor?
    I suggest you to follow the steps from this article below:

    http://windows.microsoft.com/en-IN/windows-8/how-connect-multiple-monitors

    [Applies to Windows 10 as well]

    Regards.
     
    SujataMoktan, Jun 29, 2020
    #4
Thema:

Monitor

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