Windows 10: More or less daily unexpected restarts

PIXMA MP540 - Canon Europe

Yep, might be time to retire that one and move on to bigger and better printers! *Wink

 

Code: 3D Builder Microsoft Corporation 06/04/2016 10.10.38.07-Zip 15.14 (x64 edition) Igor Pavlov 01/02/2016 2.41 MB 15.14.00.0 Adobe Flash Player 21 NPAPI Adobe Systems Incorporated 08/04/2016 5.65 MB 21.0.0.213 Alarms & Clock Microsoft Corporation 06/04/2016 10.1603.12020.0 AMD Catalyst Install Manager Advanced Micro Devices, Inc. 26/05/2014 34.1 MB 8.0.877.0 App connector Microsoft Corporation 06/04/2016 1.3.3.0 Apple Application Support (32-bit) Apple Inc. 07/11/2015 148 MB 4.1 Apple Application Support (64-bit) Apple Inc. 07/11/2015 166 MB 4.1 Apple Mobile Device Support Apple Inc. 07/11/2015 41.4 MB 9.1.0.6 Apple Software Update Apple Inc. 07/11/2015 4.63 MB 2.1.4.131 ASAP Utilities Bastien Mensink - A Must in Every Office BV 27/03/2016 33.9 MB 5.6 Auslogics Duplicate File Finder Auslogics Labs Pty Ltd 12/03/2016 24.9 MB 5.2.1.0 Awesome Duplicate Photo Finder v. 1.1 Duplicate-Finder.com 10/02/2015 2.72 MB Bonjour Apple Inc. 07/11/2015 3.28 MB 3.1.0.1 Bulk Rename Utility 2.7.1.3 TGRMN Software 22/11/2014 2.14 MB Calculator Microsoft Corporation 06/04/2016 10.1601.49020.0 Camera Microsoft Corporation 08/04/2016 2016.325.60.0 Candy Crush Soda Saga king.com 06/04/2016 1.62.900.0 Canon MP Navigator EX 2.0 06/02/2014 69.6 MB Canon MP540 series MP Drivers 30/05/2014 Canon My Printer Canon Inc. 30/05/2014 11.6 MB 3.2.0 CCleaner Piriform 13/04/2016 17.7 MB 5.16 CutePDF Writer 3.0 Acro Software Inc. 29/08/2015 3.0 Dell Digital Delivery Dell Products, LP 06/06/2015 5.07 MB 3.1.1002.0 Dell System Detect - 1 Dell 07/02/2015 5.14.0.9 dupeGuru Hardcoded Software 13/03/2016 85.6 MB 3.9.1 Duplicate Cleaner Free 3.2.7 DigitalVolcano Software Ltd 06/04/2016 8.71 MB 3.2.7 Duplicate Files Finder 06/04/2016 ESET Online Scanner v3 14/04/2016 Exif Pilot 4.7 Two Pilots 08/02/2014 5.67 MB 4.7 File Shredder 2.5 Pow Tools 19/03/2016 6.03 MB Films & TV Microsoft Corporation 08/04/2016 3.6.19761.0 Folder Colorizer version 1.3.3 Softorino 25/06/2014 2.52 MB 1.3.3 FossaMail 25.1.9 (x64 en-US) Mozilla 19/12/2015 62.8 MB 25.1.9 Foxit Cloud Foxit Software Inc. 28/09/2015 12.3 MB 3.7.143.923 Foxit Reader Foxit Software Inc. 01/02/2016 77.8 MB 7.3.0.118 Get Office Microsoft Corporation 06/04/2016 17.6811.23771.0 Get Skype Skype 06/04/2016 3.2.1.0 Get Started Microsoft Corporation 06/04/2016 3.5.11.0 Google Chrome Google Inc. 01/04/2016 588 MB 49.0.2623.112 Google Chrome Backup 1.8.0.141 01/04/2016 1.59 MB Google Earth Google 19/05/2014 181 MB 7.1.2.2041 Groove Music Microsoft Corporation 06/04/2016 3.6.15131.0 HostsMan 4.5.102 abelhadigital.com 25/05/2015 8.74 MB 4.5.102.0 iCloud Apple Inc. 30/12/2015 146 MB 5.1.0.34 Image Resizer for Windows Brice Lambson 07/06/2015 863 KB 3.0.4802.35565 IrfanView 64 (remove only) Irfan Skiljan 20/02/2016 5.00 MB 4.41 iTunes Apple Inc. 07/11/2015 284 MB 12.3.1.23 Java 8 Update 31 Oracle Corporation 22/01/2015 74.0 MB 8.0.310 Java 8 Update 66 Oracle Corporation 07/11/2015 177 MB 8.0.660.17 Java 8 Update 72 Oracle Corporation 01/02/2016 178 MB 8.0.720.15 Karen's Directory Printer Karen Kenworthy 08/11/2014 5.3.0.2 Mail and Calendar Microsoft Corporation 07/04/2016 17.6769.40791.0 Malwarebytes Anti-Exploit version 1.8.1.1189 Malwarebytes 14/04/2016 6.45 MB 1.8.1.1189 Malwarebytes Anti-Malware version 2.2.1.1043 Malwarebytes 23/03/2016 56.7 MB 2.2.1.1043 Maps Microsoft Corporation 06/04/2016 4.1601.10150.0 Messaging + Skype Microsoft Corporation 06/04/2016 2.13.20000.0 Microsoft Games for Windows 8 x64 02/04/2016 298 MB Microsoft Mouse and Keyboard Center Microsoft Corporation 15/09/2015 37.6 MB 2.5.166.0 Microsoft Office File Validation Add-In Microsoft Corporation 14/05/2014 21.8 MB 14.0.5130.5003 Microsoft Office Home and Student 2007 Microsoft Corporation 19/01/2014 20.3 MB 12.0.6612.1000 Microsoft Office Word Viewer 2003 Microsoft Corporation 12/04/2016 121 MB 11.0.8173.0 Microsoft Silverlight Microsoft Corporation 13/01/2016 143 MB 5.1.41212.0 Microsoft Solitaire Collection Microsoft Studios 13/04/2016 3.8.4092.0 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 08/02/2015 3.44 MB 3.1.0000 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 28/05/2014 2.84 MB 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 19/03/2014 1.16 MB 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 19/03/2014 1.17 MB 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 21/06/2015 19.3 MB 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 05/02/2014 13.6 MB 10.0.40219 Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 Microsoft Corporation 12/01/2016 24.5 MB 14.0.23506.0 Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 Microsoft Corporation 18/10/2015 20.6 MB 14.0.23026.0 Microsoft WiFi Microsoft Corporation 06/04/2016 1.1603.1.0 Money Microsoft Corporation 06/04/2016 4.8.268.0 MSXML 4.0 SP2 (KB954430) Microsoft Corporation 05/02/2014 2.55 MB 4.20.9870.0 MSXML 4.0 SP2 (KB973688) Microsoft Corporation 05/02/2014 2.66 MB 4.20.9876.0 MSXML 4.0 SP3 Parser (KB2758694) Microsoft Corporation 13/02/2016 2.93 MB 4.30.2117.0 News Microsoft Corporation 06/04/2016 4.8.268.0 OneNote Microsoft Corporation 06/04/2016 17.6769.57631.0 PDFBinder Malamute.dk 20/05/2014 7.23 MB 1.0.0 People Microsoft Corporation 06/04/2016 10.0.10811.0 Phone Microsoft Corporation 06/04/2016 2.15.25005.0 Phone Companion Microsoft Corporation 06/04/2016 10.1602.3010.0 Photos Microsoft Corporation 06/04/2016 16.325.12390.0 Realtek High Definition Audio Driver Realtek Semiconductor Corp. 06/04/2016 6.0.1.5963 Recuva Piriform 10/11/2015 10.3 MB 1.52 Revo Uninstaller Pro 3.1.5 VS Revo Group, Ltd. 20/02/2016 38.4 MB 3.1.5 Samsung Kies Samsung Electronics Co., Ltd. 13/07/2014 99.6 MB 2.6.2.14014_6 SAMSUNG USB Driver for Mobile Phones SAMSUNG Electronics Co., Ltd. 13/07/2014 36.7 MB 1.5.43.0 Serif PhotoPlus X7 Serif (Europe) Ltd 23/03/2016 467 MB 17.0.2.022 SES Driver Western Digital 31/08/2015 56.0 KB 1.0.0 SimilarImages Nils Maier 22/11/2014 46.9 MB 2013.11 SmartSound Quicktracks Plugin SmartSound Software Inc 26/02/2016 3.56 MB 3.0.8.0 Sport Microsoft Corporation 06/04/2016 4.8.268.0 Store Microsoft Corporation 06/04/2016 2016.29.13.0 Sway Microsoft Corporation 08/04/2016 17.6868.45151.0 TweakNow SecureDelete TweakNow.com 19/03/2016 3.74 MB 1.0 (beta 3) Twitter Twitter Inc. 14/04/2016 5.0.1.0 Unchecky v0.4.3 RaMMicHaeL 14/04/2016 0.4.3 VisiPics V1.31 Ozone 22/11/2014 5.64 MB Visual Studio 2012 x64 Redistributables AVG Technologies 14/04/2016 13.0 MB 14.0.0.1 Visual Studio 2012 x86 Redistributables AVG Technologies CZ, s.r.o. 14/04/2016 40.0 KB 14.0.0.1 Voice Recorder Microsoft Corporation 06/04/2016 10.1512.21110.0 Weather Microsoft Corporation 06/04/2016 4.8.277.0 WhoCrashed 5.03 Resplendence Software Projects Sp. 30/12/2014 10.2 MB Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (01/19/2011 1.0.0009.0) Western Digital Technologies 31/08/2015 01/19/2011 1.0.0009.0 Windows DVD Player Microsoft Corporation 06/04/2016 3.6.13291.0 Windows Live Essentials Microsoft Corporation 27/05/2014 16.4.3528.0331 Windows Resource Kit Tools - SubInAcl.exe Microsoft Corporation 05/03/2016 736 KB 5.2.3790.1164 Xbox Microsoft Corporation 06/04/2016 15.15.22005.0[/quote]

 

Thanks for that.
This is what I would uninstall:

Dell System Detect
Get Office
Get Skype
ALL versions of Java - these are old, and security risks. Then go to the site and get the latest version.

Other than the Canon MFP, everything else looks okay.

I see you have WhoCrashed on there. Would you please run it and post the results?

FYI: I have to perform surgery on my system now, and will be offline for a few hours.

 

Open or keyhole (common for laparoscopic)?*Devil*Biggrin

 

Whicrashed
Code: System Information (local) Computer name: GORDON-PC Windows version: Windows 10 , 10.0, build: 10586 Windows dir: C:\WINDOWS Hardware: Inspiron 560 , Dell Inc., 0K83V0 CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz Intel586, level: 6 2 logical processors, active mask: 3 RAM: 4293898240 bytes total Crash Dump Analysis Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. No valid crash dumps have been found on your computer Conclusion Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out. [/quote] I've enabled full dumps

Java I have uninstalled, but am unsure about installing it on my Chrome browser. neither Google or Java make it very clear. AFAIAC Google and its forums have that as a common fault.

 

This procedure was a keyhole (and successful!). Later tonight will be splitting the ribs wide open and pulling out the guts. *Eek

 

I've enabled full dumps

Java I have uninstalled, but am unsure about installing it on my Chrome browser. neither Google or Java make it very clear. AFAIAC Google and its forums have that as a common fault.[/quote] Yes, I suspected we wouldn't find anything there; just wanted to be sure.

Java in Chrome - no longer supported. Should you find you have need for it in the future, Use Edge, or install Mozilla Firefox, and install Java in that browser. Just be sure to keep Java updated, as older versions are constantly being exploited.

How are we doing now? Any more unexpected shutdowns?

 

Since this afternoon "no", but who can tell with wretched things like irregular shutdowns?

 

We'll cross our fingers. If it continues, the next thing to do is uninstall the printer/drivers, then reinstall it in compatibility mode.

 

I've enabled full dumps

Java I have uninstalled, but am unsure about installing it on my Chrome browser. neither Google or Java make it very clear. AFAIAC Google and its forums have that as a common fault.[/quote] Speaking of dump files:

Please go back and change that to Small memory dumps, in the directory C:\Windows\Minidump

If the folder doesn't exist, please create it.












This is what WhoCrashed is looking for, which is perhaps why it found nothing. Might want to run it again after making the change, if you have another unexpected shutdown.