Windows 10: Motherboard replacement and windows 10 re-activation

My motherboard died and i had to get a new one, but I didn't know windows 10 wouldn't stay activated. I've had windows 10 since the first week it was given out as a free upgrade. I cannot find any of my old product keys, and I never had a physical one for my copy of windows 10. Is there any way to get a new one without paying. I already had to pay so much just to get my computer working again.

:)

 

Password incorrect after replacing motherboard.

Hi,



Thank you for being part of Windows 10 family.



Sorry to know that you are facing issues with Windows 10.

There is some confusion about hardware changes on a Computer that will impact their free upgrade activation status. To clarify, the ONLY hardware changes that can negatively impact a customer’s activation status once they have upgrade are changes to the:

• CPU
• TPM
• Motherboard replacement

If you replaces the Motherboard they may have to re activate but this will not require a purchase of Windows 10.

You can try to perform a clean install.

I would suggest you to create a ISO file from the below Microsoft Help Article and try to reinstall Windows 10.

http://www.microsoft.com/en-us/software-download/windows10

Hope it helps. Get back to us for further assistance and we will be glad to help.

 

Windows 10 is not activated after replacing motherboard ..

Hi,

Thank you for being a part of Windows 10.

I would suggest you to try the following steps.

1. Right Click on Start icon, then click
Run (Administrator), then type: slui.exe 4

2. Next press the 'ENTER' key

3. Select your 'Country' from the list.

4. Choose the 'Phone Activation' option.

5. Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

6. Explain your problem clearly to the support person.

Hope this helps. Let us know if you have any other issues with Windows in future.

 

Windows activation error

Hi Brandon,

Before replacing the Mother Board if Windows 10 was activated, then you can refer the steps/link below for activating Windows 10.

The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

• CPU
• TPM
• Motherboard replacement

The following changes are examples of hardware changes that will NOT impact the activation status:

• HDD/SSD
• Video card
• Adding extra memory

If you replace the CPU, TPM, or Motherboard you may have to re-activate but this will not require a purchase of Windows 10.

http://windows.microsoft.com/en-us/windows-10/why-activate-windows-10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.