Windows 10: Motherboard USB disconnecting randomly. LiveKernelEvent 1001

Hello.

So ive had this new pc for 2,5 Months now and everything has been working great till 5 days ago.

I had two bluescreens which i deemed to be caused by Drivers, so i updated my USB Bluetooth dongle Driver.

Thats when i noticed that Windows was unable to update, which is why i manually updated from the microsoft website. I am now on the latest version of Windows 10 64 bit Pro. 10.0.19042 Build 19042

After this update, for a couple of days now, every few hours my motherboard usb disconnects and connects instantly again, causing my Windows Mixed Reality headset to boot up and cause lags. Ive ran a usb logger which captures this everytime this happens:


From this i figured its not just this one port/device.

Upon looking deeper into it ive noticed errors happening while this issue comes up.

First, in event log there are 2 "Information" based errors.

Im really new here, so im not aware if i can link files. I have put them on my webserver for download, they are event viewer files:


https://svenwollinger.net/dl/eventlog.evtx If this is not ok please tell me so, i hope its fine, i dont know how else to easily share them


I have already looked through these two events myself, however i couldnt find any of the mentioned dump files except one error log.

Looking through that it mentions several other dump files, which i also was not able to find.

This log is here:


https://svenwollinger.net/dl/Report.wer.txt


I hope this is all the information you might need to help me.

I severly hope this is not an hardware issue, but something caused by the windows update i have performed right before it first came up.

I still have the option to "undo" the update, however i like beeing on the latest version.

A small list of what ive tried so far:

-Changed power plan in Device Manager/Power plans

-Uninstalled all usb related drivers

-GPU Driver is up to date from nvidia


My pc:

MB: MSI Tomahawk b450

CPU: Ryzen 9 3900x
GPU: MSI Geforce RTX 2080 super
32 gb ddr4 ram


If anyone here knows how to fix this id be eternally thankfull, thank you for reading!

:)

 

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Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.