Windows 10: Mouse and File Explorer issue

Discus and support Mouse and File Explorer issue in Windows 10 Customization to solve the problem; My mouse is a Steel Series 'Rival'. After much time I have an OK handle on settings and related, yet this issue has me stumped... - On the Desktop... Discussion in 'Windows 10 Customization' started by HKBware, Sep 8, 2018.

  1. HKBware Win User

    Mouse and File Explorer issue

    My mouse is a Steel Series 'Rival'. After much time I have an OK handle on settings and related, yet this issue has me stumped...

    - On the Desktop when I hover the mouse over a semi covered window I can scroll the in-active window. This was great till about 7 to 10 months ago.

    Lets say I right click a folder then click 'Rename' and the drop-down menu is outside the window. What happens is that it loses focus, the window then becoming inactive which then makes it impossible to rename the file or folder that way. So I have to use the ribbon, 'Home->Rename'.

    I have tried all the settings that visibly exist including 'Settings (Devices) -> Mouse'. Turning off the 'Scroll inactive windows when I hover over them' option. That switch has no effect where it once did work perfectly. It remains on though it's in the off position.

    Otherwise things are working as they should... Any ideas would be very much appreciated.



    HKBware, Sep 8, 2018
  2. Sangeeta Sarkar Win User

    mouse right click will not open my file explorer in taskbar

    Hello Carl,

    Thank you for posting your query on Microsoft Community.

    We regret the inconvenience caused to you. We will assist you to resolve this issue.

    • What happens when you left clicking?
    • When you say right click, do you actually mean left click?
    • Which all troubleshooting steps have you already tried to resolve this issue?

    Left clicking with mouse will open File explorer or any other programs. Whereas right click will give you context menu.

    I suggest you to right-click on the File Explorer
    on the task bar and select Unpin from Taskbar. Now in the search bar type
    File Explorer and right click on it and select Pin it to Taskbar
    and check if it helps.

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
    Sangeeta Sarkar, Sep 8, 2018
  3. Kalpana Shankarappa Win User
    File explorer

    Hi Mick,

    I am sorry to know that the File Explorer is not working on the Taskbar.

    I suggest you to right-click on it to unpin it from the task bar.

    Then search for File Explorer in Search. Then right-click on it to Pin it to Taskbar.

    If the issue persists, try the steps below.

    • Type CMD in Search. Right click on it to run as an administrator.

    • Type the following 4 commands at the Command prompt:
    dism /online /cleanup-image /restorehealth

    sfc /scannow


    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    • Close the CMD window.

    • Check to see if the issue is resolved. If not, restart the PC.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
    Kalpana Shankarappa, Sep 8, 2018
  4. Paolo Mag Win User

    Mouse and File Explorer issue

    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
    Paolo Mag, Sep 8, 2018

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